Feedback from a Blomp User

[karchar]

Good morning,
I have been a Blomp user for some time now, currently using the free version to test the service, as I was looking for a service like this: 1 TB for $1 — it is the cheapest service I have found offering applications and swift, considering the amount of space. Let's get to the point.

When I first visited Blomp.com, I thought it was a scam site, but when I went to the forum, I saw that there is a Blomp community.
If I had to add something from myself, it would be very good to update the Blomp homepage, because it is very outdated. It would look really unprofessional,
but in its current form it looks scary and resembles a scam.
Another thing is to set up F2F for your account.
The service itself is very good. I'm currently only using the free 40 GB version, but I'm thinking of upgrading to at least 2 TB and would like to stay for longer, because the price
and quality are amazing, even when I'm only using the free version. And I'm thinking of staying for longer.
These are just my suggestions and thoughts as a regular user who has been using the service for some time. Please don't take this the wrong way, as I just wanted to add my opinion.

Best regards.

[BlompSupport]

Good morning,

Thank you very much for taking the time to share your thoughts and for being a Blomp user. We truly appreciate you giving the service a fair try and exploring its features in detail.

We are glad to hear that the service itself has been working well for you and that you find the pricing and storage options valuable.

Your suggestions regarding two factor authentication and overall user experience are noted. This feedback has already been shared internally, and improving the website experience is something that is actively being discussed and worked on.

It means a lot to us that you are considering upgrading and staying with Blomp long term. If you are enjoying the service, we would greatly appreciate it if you could share your experience on online review platforms, as this helps other users discover Blomp and make informed decisions.

Thank you again for sharing your perspective and for being part of the Blomp community. We truly appreciate it.
Warm regards,
Blomp Support

[herb_huston]

I echo your feedback. Because of the lack of 2FA, I have been reluctant to upload anything of consequence.

An implementation of 2FA should be to an authenticator app, not to SMS. The latter is much less secure.

Better still would be passkeys, Some sites, e.g., my bank, implement them as a form of 2FA after entering a username and
password. Others replace the password altogether but still require a username. Still others use a passkey to replace
BOTH the username and password. At one financial site, I can log in, check my account balance and transaction history, and then log out without ever touching my keyboard.

[BlompSupport]

Hi,

Thank you for sharing this, we hear you, and we truly understand your concern.

You are absolutely right that security features like 2FA play a major role in user trust. Your points about authenticator based 2FA and passkeys are well noted as well.

We have shared your feedback internally and we will be working on improving this area. Please remember that Blomp is still in its Beta stage, and with feedbacks like yours, we aim to make Blomp as satisfactory to our clients as possible. While we cannot share timelines yet, please know that this is valuable input and it helps shape our priorities.
Thank you again for taking the time to explain this so thoughtfully. We really appreciate it.

Kind regards,
Blomp Support