Unable to upload

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mendes14
Posts: 1
Joined: Tue Oct 10, 2023 7:33 am

Unable to upload

Post by mendes14 » Sun Nov 19, 2023 11:09 am

Hi, I'm unable to upload any file today. I get the message that the upload is in progress and that it was completed successfully, but at the end the file does not appear in the folder.

BlompSupport
Posts: 745
Joined: Wed Feb 13, 2019 4:20 pm

Re: Unable to upload

Post by BlompSupport » Mon Nov 20, 2023 5:22 am

Hello wonderful Blomp user,

We appreciate you choosing Blomp for your needs! 8-)

We're genuinely sorry to hear that you're facing some challenges with uploading. 😕 To assist you promptly, could you kindly provide us with some additional details?

1. Are you encountering difficulties while uploading through the Blomp website or the Blomp app?
2. Have you come across any error messages during the file upload process? If so, it would be incredibly helpful if you could share a screenshot with us.


IMPORTANT: Please check to see if your internet is stable

Thank you so much for your cooperation in helping us investigate and enhance your Blomp experience. Your input is invaluable in making Blomp an even more user-friendly space.

Wishing you a fantastic day ahead!
- Blomp support

Check out our video! Trust me, you're going to blomping love it. https://www.youtube.com/watch?v=klnAFs3H3bw&t=70s

BlompSupport
Posts: 745
Joined: Wed Feb 13, 2019 4:20 pm

Re: Unable to upload

Post by BlompSupport » Tue Nov 21, 2023 5:41 am

Hello Blomper,

We've taken a look at your account, and everything seems to be in order.

Could you please try uploading a file another time?
Just double-check that your internet connection is stable.


Give us a shout if you're all good now.

Thanks a bunch for your cooperation!
- Blomp support

Check out our video! Trust me, you're going to blomping love it. https://www.youtube.com/watch?v=klnAFs3H3bw&t=70s

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