BlompInstall-0.9.13 Not Auto Synching

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savedminor
Posts: 1
Joined: Sat Apr 06, 2024 12:28 pm

BlompInstall-0.9.13 Not Auto Synching

Post by savedminor » Sat Apr 06, 2024 12:57 pm

Hello.
I am new to Blomp.
I just installed it using the Blompinstall-0.9.13 on Garuda Linux.
The App Opens, I added my Documents folder and it Uploaded the files successfully.
I then created a new text file, in the Documents folder, edited it, and saved it.
It has not synced the file to the could nor does it show in the desktop app.
Do I perhaps need to reboot or restart any Blomp service?
Thank you very much.

BlompSupport
Posts: 721
Joined: Wed Feb 13, 2019 4:20 pm

Re: BlompInstall-0.9.13 Not Auto Synching

Post by BlompSupport » Mon Apr 08, 2024 8:24 am

Hello Blomper,

Welcome to Blomp. We are happy that you joined our community!
We are sorry to hear that you have issues with the synchronization. :?

Can you please answer the following questions to better understand your issue?

1. We have two Blomp apps, BlompGo and BlompLive. Which one have you installed?
2. From where did you upload your files, from the web or the app?
3. Can you please explain this part of your comment:
I then created a new text file, in the Documents folder, edited it, and saved it.
It has not synced the file to the could nor does it show in the desktop app.
3.1 Where did you upload your edited documents, on the web or the app?
3.2 Did you edit the documents on your PC/Laptop before trying to upload them to Blomp or did you modify them directly on Blomp?

If possible feel free to send us screenshots of the issue.

Thank you for your cooperation and apologize for the inconvenience.

Best Regards
- Blomp support

Check out our video! Trust me, you're going to blomping love it. https://www.youtube.com/watch?v=klnAFs3H3bw&t=70s

BlompSupport
Posts: 721
Joined: Wed Feb 13, 2019 4:20 pm

Re: BlompInstall-0.9.13 Not Auto Synching

Post by BlompSupport » Fri Aug 02, 2024 5:09 am

Hello savedminor,

Happy Friday! :D

We haven't received your feedback yet regarding this ticket. :? Are you still experiencing issues with synchronization? If the issue has been resolved, that's great!
If not, please respond to our previous questions, and we'll be happy to assist you.

Thank you for being part of our Blomp community.

Have a great day!

Best Regards,
- Blomp support

Check out our video! Trust me, you're going to blomping love it. https://www.youtube.com/watch?v=klnAFs3H3bw&t=70s

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