Search found 813 matches

by BlompSupport
Thu May 16, 2024 7:53 am
Forum: General Chat
Topic: Cyberduck & ExpanDrive
Replies: 13
Views: 19653

Re: Cyberduck & ExpanDrive

Hi Blomper,

I appreciate your follow-up!

I'm currently awaiting feedback from the tech team.
Rest assured, I'll inform you promptly once I receive information about the configuration.

Thank you for your patience.

Best Regards,
by BlompSupport
Thu May 16, 2024 7:39 am
Forum: General Chat
Topic: My account has been suspended
Replies: 7
Views: 377

Re: My account has been suspended

Hello Maryby! :)

Your account has been restored just like you asked! Please check your DM for all the details about your password and logging in.

Thanks for choosing Blomp services!

Best Regards,
by BlompSupport
Thu May 16, 2024 7:21 am
Forum: General Chat
Topic: Account warning
Replies: 5
Views: 225

Re: Account warning

Hello Richard, Thanks so much for your patience! We've looked into the "account warning" notifications for you, and here's what we found: 1. We didn't send any notifications to the email linked to your Blomp account, richard63. That's because you're pretty active on your account and regula...
by BlompSupport
Wed May 15, 2024 7:16 am
Forum: General Chat
Topic: Account suspended
Replies: 3
Views: 24

Re: Account suspended

Hello sinkiat5497,

We have sent you a DM regarding your request.
Please check and let us know if you can log in.

Remember to change the passwords for both accounts once you have successfully logged in.

Best regards,
by BlompSupport
Wed May 15, 2024 6:51 am
Forum: Technical Chat
Topic: BLOMP | Synology Hyper Backup API error
Replies: 5
Views: 2218

Re: BLOMP | Synology Hyper Backup API error

Hello Blomper,

No worries. We also replied to you there. :)

We will keep you posted. Thank you.

Best Regards,
by BlompSupport
Wed May 15, 2024 6:49 am
Forum: Technical Chat
Topic: BLOMP | Synology Hyper Backup
Replies: 9
Views: 5071

Re: BLOMP | Synology Hyper Backup

Hello Blomper,

Thank you for sending the model name of your Synology NAS device,
Please be informed that we are in communication with Synology and we will let you know as soon as we have an update on your ticket.

Thank you for your patience and cooperation.

Best Regards,
by BlompSupport
Wed May 15, 2024 6:23 am
Forum: General Chat
Topic: Account suspended
Replies: 3
Views: 24

Re: Account suspended

Hello sinkiat5497, Hi , My account has been suspended. Alert emails were sent to spam and I didn't see it. Accounts is sinsoonkiat@outlook.com and sinsoonkiat6471@outlook.com Many thanks in advance We've got fantastic news – both accounts are back in action! You can log into your Blomp accounts when...
by BlompSupport
Wed May 15, 2024 6:09 am
Forum: General Chat
Topic: My account has been suspended
Replies: 7
Views: 377

Re: My account has been suspended

Hey there, Stefanoicecuber!

Exciting update! Your account has been successfully recovered! :)

Feel free to give it a try and log into your Blomp account whenever you're ready.
If you need your password, just let us know, and we can send it to you via DM.

Happy Blomping.

Best Regards,
by BlompSupport
Tue May 14, 2024 2:09 pm
Forum: Technical Chat
Topic: Not uploading and disappears !?!
Replies: 1
Views: 39

Re: Not uploading and disappears !?!

Hey there! 8-) Thanks for reaching out to us, and we're really sorry to hear you're having trouble uploading your files. :? No need to stress - we're here to lend a hand! Every time I select all my files of videos from my iPhone albums to upload on the blomp live app it disappears or doesn’t upload ...
by BlompSupport
Tue May 14, 2024 1:46 pm
Forum: General Chat
Topic: Account warning
Replies: 5
Views: 225

Re: Account warning

Hello Richard,

Thank you for providing us with the screenshot of the email notification concerning the inactivity.
Kindly allow us some time to investigate the issue. I'll keep you updated. ;)

We appreciate your collaboration.

Best Regards,