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Storage Usage Issue

Posted: Tue May 12, 2026 2:58 pm
by jayson2612
Hi,

I’m experiencing an issue where my used storage appears to be much higher than it should be, even though I currently have very few files stored.

It seems possible that previously deleted files may still be counted toward the total storage usage. I also checked using a different browser, and the issue remains the same, so it doesn’t appear to be a cache-related problem.

Could you please check and refresh/reset the storage usage on my account?

Thank you.

Re: Storage Usage Issue

Posted: Wed May 13, 2026 11:25 am
by BlompSupport
Hi,

Thank you for bringing this to our attention.

We’ve received your request regarding the storage usage display on your account and have noted it for review. Our team will check the account details and verify the storage statistics to ensure everything is showing correctly.

We’ll update you once the review is completed.

Thank you for your patience.