Blomp Support Forums

Hello,
I have this problem, someone has shared me the link https://sharedby.blomp.com/D6d8f9

Next:
- I fill in with my email, then click on download
- then ask me for login, I log In
- then I see the dashboard

This process happen again and again, I tried different browser

Hi,

Thanks for reaching out.

This usually happens when the email used to access the shared link is different from the one it was originally shared with. In such cases, the system redirects to the dashboard instead of allowing the download.

Please make sure you are entering the correct email address. In your case, maybe ask the sender to confirm if they added your (correct) email with no typos.

Thank you.

Best regards,
Blomp Support