Blomp Support Forums

Hi, I seem to have an issue with my used storage being really high even though I have few files stored so I don't have enough available but I should have plenty.
I think it's because some deletions have not been removed from the total? I've tried a different browser and it shows the same issue, so don't think it's a cache problem.
Is it possible to get this reset/updated?

Hello,

Thank you for reaching out.

We have received your message and are currently looking into the storage usage issue you described. Our team will review it and get back to you shortly with an update.

Thank you for your patience.

Best regards,
Blomp Support

Hi,

Thanks for your patience while we looked into this.

The issue with the storage display has now been resolved, and your used storage should be reflecting correctly. If you’re still seeing any discrepancies, please try refreshing your dashboard or logging out and back in.

If anything still doesn’t look right, feel free to let us know and we’ll be happy to take another look.

Best regards,
Blomp Support

Hie.
I have the same problem.

Hi Jeff,

Thanks for letting us know.

We’re currently looking into this issue again to make sure everything is working correctly. In the meantime, please try refreshing your dashboard or logging out and back in to see if the storage updates.

If the issue persists, we’ll follow up shortly with an update.

Appreciate your patience.

Best regards,
Blomp Support

Hi Jeff,

Thanks for your patience.

The issue with the storage display has now been fixed, and your used storage should be showing correctly. Please try refreshing your dashboard or logging out and back in to see the updated values.

If you’re still noticing anything unusual, feel free to let us know and we’ll take another look right away.

Best regards,
Blomp Support