Blomp Support Forums

Just signed up and was trying to send out my first referral. It looks like it sent from my end in Blomp as it shows the email address and NOT VERIFIED next to it. However, they still have not received an email, and it has been almost three hours. What is the normal turnaround for the referral process? Thanks.

Hi,

Thanks for reaching out.

Referral emails are typically delivered within a few minutes. Since it has been a few hours, we recommend asking your referral to:
• Check their spam/junk folder
• Check any promotions or updates tabs (if using Gmail)

If the email is not there, please try cancelling the referral and sending it again from your dashboard.

If the issue persists after resending, let us know the emails of the users you are trying to invite (via our support email support@blomp.com) and we’ll take a closer look.

Best regards,
Blomp Support Team