Blomp Support Forums

Dear Blomp,

Today at 07.32 European time, I received a subscription bill, and it has already deducted my balance. However, I want to cancel my plan, and I have just cancelled it in the settings menu. I want to ask about the possibility of refunding my most recent payment and changing my account to a free user.


Thankyou!

Hi there,

Thanks for reaching out and letting us know. We’re currently looking into your request regarding the recent charge and the change to your account.

To help us better understand your experience and improve our service, could you please let us know what made you decide to discontinue your subscription with us?

Our team will be reaching out shortly with a couple of follow-up questions to make sure your request is handled properly. In the meantime, your answer to the question above would be very helpful for us as we review your case.

Thank you for your time and patience.

Best regards,