Hello,
I'm a free user of your service. I have uploaded my ebooks to the blomp drive. But unfortunately, all the ebooks vanished after the Server 500 error. Can you give me a solution to recover my all the ebooks, please?
All uploaded files are deleted
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- Posts: 731
- Joined: Wed Feb 13, 2019 4:20 pm
Re: All uploaded files are deleted
Hello eacademylk,eacademylk wrote: ↑Fri Oct 11, 2024 10:20 pmHello,
I'm a free user of your service. I have uploaded my ebooks to the blomp drive. But unfortunately, all the ebooks vanished after the Server 500 error. Can you give me a solution to recover my all the ebooks, please?
We are sorry to hear that you lost your ebooks. Please give us some time to check your account.
I will let you know as soon as I have feedback from the tech team.
Best Regards,
- Blomp support
Check out our video! Trust me, you're going to blomping love it. https://www.youtube.com/watch?v=klnAFs3H3bw&t=70s
Check out our video! Trust me, you're going to blomping love it. https://www.youtube.com/watch?v=klnAFs3H3bw&t=70s
-
- Posts: 731
- Joined: Wed Feb 13, 2019 4:20 pm
Re: All uploaded files are deleted
Hi eacademylk,
I just had one of our developers look into your account, and it looks like your e-books were not properly added.
Are you sure your internet connection was stable the day and time you were adding your E-books? No other customer had a similar issue, which is why this is an isolated issue. Also, the 500 error was not related to the web server, hence making it impossible to cause the deletion of your files.
Please try adding your E-books again, and let us know if you need any additional help.
Have a great day
I just had one of our developers look into your account, and it looks like your e-books were not properly added.
Are you sure your internet connection was stable the day and time you were adding your E-books? No other customer had a similar issue, which is why this is an isolated issue. Also, the 500 error was not related to the web server, hence making it impossible to cause the deletion of your files.
Please try adding your E-books again, and let us know if you need any additional help.
Have a great day
- Blomp support
Check out our video! Trust me, you're going to blomping love it. https://www.youtube.com/watch?v=klnAFs3H3bw&t=70s
Check out our video! Trust me, you're going to blomping love it. https://www.youtube.com/watch?v=klnAFs3H3bw&t=70s