Trouble confirming my email

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lanalarsin
Posts: 1
Joined: Fri Sep 06, 2024 2:21 pm

Trouble confirming my email

Post by lanalarsin » Fri Sep 06, 2024 2:29 pm

I'm new to blomp

I tried to confirm my email by clicking the sent link to my email address but upon clicking confirm link it takes me to a page with feedback prompt:

"Invalid confirmation number entered."

How do I overcome or address this issue please?

Thanks in advance

BlompSupport
Posts: 730
Joined: Wed Feb 13, 2019 4:20 pm

Re: Trouble confirming my email

Post by BlompSupport » Tue Sep 10, 2024 8:13 am

lanalarsin wrote:
Fri Sep 06, 2024 2:29 pm
I'm new to blomp

I tried to confirm my email by clicking the sent link to my email address but upon clicking confirm link it takes me to a page with feedback prompt:

"Invalid confirmation number entered."

How do I overcome or address this issue please?

Thanks in advance
Hi lanalarsin,

How is your day going? :)

We are currently checking the issue.

Thank you for reporting the signup problem and we apologize for the inconvenience.

I will let you know when the issue is fixed so you can try to sign up again.

Best Regards,
- Blomp support

Check out our video! Trust me, you're going to blomping love it. https://www.youtube.com/watch?v=klnAFs3H3bw&t=70s

BlompSupport
Posts: 730
Joined: Wed Feb 13, 2019 4:20 pm

Re: Trouble confirming my email

Post by BlompSupport » Mon Oct 07, 2024 3:12 pm

Hello Blomper, :)

We would like to inform you that we fixed the issue with the confirmation email.

Go ahead and try to sign up again. Let us know if it works.

Thank you for your patience and have a good day.

Best Regards,
- Blomp support

Check out our video! Trust me, you're going to blomping love it. https://www.youtube.com/watch?v=klnAFs3H3bw&t=70s

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