Z Drive

zecarodrigues
Posts: 28
Joined: Sun Jul 09, 2023 5:50 am

Z Drive

Post by zecarodrigues » Thu Jun 13, 2024 4:36 am

Good morning
Restart my PC and installed the Z drive.
And can´t find it!!
Can you help me?
Yhanks
Jose Carlos

embroider5169
Posts: 57
Joined: Wed Jul 19, 2023 5:46 pm

Re: Z Drive

Post by embroider5169 » Thu Jun 13, 2024 7:44 am

Have you checked if blomp go uses auto start? and if its enabled in the application?
If so check your startup objects to see if you can find blomp there:

https://www.howtogeek.com/351537/how-to ... tings-app/

BlompSupport
Posts: 828
Joined: Wed Feb 13, 2019 4:20 pm

Re: Z Drive

Post by BlompSupport » Thu Jun 13, 2024 8:43 am

embroider5169 wrote:
Thu Jun 13, 2024 7:44 am
Have you checked if blomp go uses auto start? and if its enabled in the application?
If so check your startup objects to see if you can find blomp there:

https://www.howtogeek.com/351537/how-to ... tings-app/
Hello Jose,

How are you?
Oh, we see that you are having the same issue as before. Please note that the tech team is already working on resolving the issue. Please provide screenshots of any error messages, if possible.

Best Regards,
- Blomp support

Check out our video! Trust me, you're going to blomping love it. https://www.youtube.com/watch?v=klnAFs3H3bw&t=70s

zecarodrigues
Posts: 28
Joined: Sun Jul 09, 2023 5:50 am

Re: Z Drive

Post by zecarodrigues » Thu Jun 13, 2024 2:43 pm

I downloadedl the file again and now I can't install it
Thanks

BlompSupport
Posts: 828
Joined: Wed Feb 13, 2019 4:20 pm

Re: Z Drive

Post by BlompSupport » Fri Jun 14, 2024 1:13 pm

zecarodrigues wrote:
Thu Jun 13, 2024 2:43 pm
I downloadedl the file again and now I can't install it
Thanks
Hello Jose,

GIve us some time to investigate the issue I will let you know when it's resolved.
Thank you for your patience and have a great Friday.

Best Regards,
- Blomp support

Check out our video! Trust me, you're going to blomping love it. https://www.youtube.com/watch?v=klnAFs3H3bw&t=70s

zecarodrigues
Posts: 28
Joined: Sun Jul 09, 2023 5:50 am

Re: Z Drive

Post by zecarodrigues » Sun Jun 16, 2024 9:05 am

Hello
No response? No solution?
Still waiting!!
Jose Carlos

zecarodrigues
Posts: 28
Joined: Sun Jul 09, 2023 5:50 am

Re: Z Drive

Post by zecarodrigues » Tue Jun 18, 2024 4:28 am

Good morning
No response so far and it's been a week since I sent my question.
And I continue paying for a service that I don't have access to.
Are you tired of me?
Would you rather I take my work elsewhere?
Just say it.

zecarodrigues
Posts: 28
Joined: Sun Jul 09, 2023 5:50 am

Re: Z Drive

Post by zecarodrigues » Tue Jun 18, 2024 5:24 am

Here are the screen captures
Attachments
Setup 26_04_2024 06_52_57.png
Setup 26_04_2024 06_52_42.png
Setup 26_04_2024 06_52_13.png

BlompSupport
Posts: 828
Joined: Wed Feb 13, 2019 4:20 pm

Re: Z Drive

Post by BlompSupport » Tue Jun 18, 2024 7:53 am

Dear Jose,

Thank you for the additional information provided on the issue.
We appreciate your patience and apologize for any inconvenience caused by the wait. :?

Please be assured that we are actively working to resolve the issue. You reported this issue 5 days ago but we understand that waiting can feel prolonged, especially as days pass.

I will notify you as soon as I receive an update from the technical team.

Wishing you a great day ahead. ;)

Best Regards,
- Blomp support

Check out our video! Trust me, you're going to blomping love it. https://www.youtube.com/watch?v=klnAFs3H3bw&t=70s

zecarodrigues
Posts: 28
Joined: Sun Jul 09, 2023 5:50 am

Re: Z Drive

Post by zecarodrigues » Thu Jun 20, 2024 4:16 am

Good morning
Just to let you know that the Z drive is working again
Thanks
Jose Carlos

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