I can't download my files

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husisfasz
Posts: 1
Joined: Wed Jun 05, 2024 9:36 am

I can't download my files

Post by husisfasz » Thu Jun 06, 2024 6:48 am

I can't download files what's are bigger than 1mb, i don't get download link

BlompSupport
Posts: 831
Joined: Wed Feb 13, 2019 4:20 pm

Re: I can't download my files

Post by BlompSupport » Mon Jun 10, 2024 9:31 am

Hello Blomper,

Happy Monday!

We apologize that you are experiencing downloading issues :/ Our team is currently working on it and I will let you know when you will be able to download large files over 1 MB.

Thank you for your patience.

Best Regards,
- Blomp support

Check out our video! Trust me, you're going to blomping love it. https://www.youtube.com/watch?v=klnAFs3H3bw&t=70s

BlompSupport
Posts: 831
Joined: Wed Feb 13, 2019 4:20 pm

Re: I can't download my files

Post by BlompSupport » Wed Jul 03, 2024 4:18 am

husisfasz wrote:
Thu Jun 06, 2024 6:48 am
I can't download files what's are bigger than 1mb, i don't get download link
Hello Blomper,

Thank you for your patience. We have resolved the issues with downloading large files. Please proceed to download your files over 1 MB and let us know if everything is working correctly.

Have a great day.

Best Regards,
- Blomp support

Check out our video! Trust me, you're going to blomping love it. https://www.youtube.com/watch?v=klnAFs3H3bw&t=70s

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