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Blomp go not opening
Posted: Thu May 23, 2024 10:06 am
by electroxd
Hi i use blomp go in my pc but today i am facing issue in opening blomp go. i have installed and reinstalled but nothing helped. i have attached the picture of the error code below
Re: Blomp go not opening
Posted: Fri May 24, 2024 5:17 am
by BlompSupport
Helo Blomper,
Happy Friday!
How are you?
Thank you for bringing the issue to our attention. We apologize for the inconvenience you're experiencing with BlompGo.
Our technical team will promptly investigate the problem.
Could you please inform us about the operating system you're using on your PC? This will help us to diagnose and resolve the issue efficiently.
Thank you for your cooperation, and we hope you have a great day.
Best regards,
Re: Blomp go not opening
Posted: Fri May 24, 2024 12:48 pm
by maxysoft
Maybe something running on the pc that blocks some connections? vpn? antivirus/firewall rules? Maybe isp routing issue? Or regional issue?
I can see that his pc cannot reach api.blomp.com
Re: Blomp go not opening
Posted: Fri May 24, 2024 2:19 pm
by BlompSupport
maxysoft wrote: ↑Fri May 24, 2024 12:48 pm
Maybe something running on the pc that blocks some connections? vpn? antivirus/firewall rules? Maybe isp routing issue? Or regional issue?
I can see that his pc cannot reach api.blomp.com
Hello Blomper,
Thank you for contacting us and we are sorry that you cannot access open BlompGo. The tech team is already informed about the issue and I will let you know as soon as it's fixed.
Thank you in advance for your patience.
Best Regards,
Re: Blomp go not opening
Posted: Thu Jun 13, 2024 9:29 am
by BlompSupport
electroxd wrote: ↑Thu May 23, 2024 10:06 am
Hi i use blomp go in my pc but today i am facing issue in opening blomp go. i have installed and reinstalled but nothing helped. i have attached the picture of the error code below
Hello Blomper,
Thank you for your patience.
Could you please inform us which version of BlompGo you are using?
Thank you in advance for your cooperation.
Best Regards,
Re: Blomp go not opening
Posted: Thu Jun 13, 2024 9:33 am
by BlompSupport
maxysoft wrote: ↑Fri May 24, 2024 12:48 pm
Maybe something running on the pc that blocks some connections? vpn? antivirus/firewall rules? Maybe isp routing issue? Or regional issue?
I can see that his pc cannot reach api.blomp.com
Hello Blomper,
Are you still experiencing issues with BlompGo? If yes, please let us know which version of BlompGo you are using.
Thank you.
Best Regards,
Re: Blomp go not opening
Posted: Wed Jun 26, 2024 7:38 am
by BlompSupport
Hi maxysoft,
We would like to follow up regarding this ticket.
Do you still have issues with BlompGo?
If yes, kindly let us know which version of the BlompGo you are using.
Thank you.
Best Regards,