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Re: Can't fast forward when playing video

Posted: Thu Apr 11, 2024 7:25 am
by BlompSupport
Hello decynih,

We hope that you are having a fantastic day!

We reviewed your account and successfully tested playing one of your videos. No issues were detected, and the downloading feature is also operational.

To ensure smooth operation, please take note of the following:

1. Ensure you have a stable internet connection. You may not be able to download your videos or play a Blomp video if your connection is unstable.
2. Avoid interrupting downloads, especially for large files. Patience is key; please wait until the download is complete.
3. If you're downloading multiple videos simultaneously, you'll receive the download link via email. This link will allow you to access and download your selected videos at your convenience.

Please let us know if you are able to play your video and download your videos after following the above-mentioned steps.

Best Regards,