New user- can't log in

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johninwi
Posts: 1
Joined: Mon Mar 13, 2023 8:55 am

New user- can't log in

Post by johninwi » Mon Mar 13, 2023 9:10 am

Hi-
Signed up for your free plan to test it out- got the verification email and returned, got the "Welcome to Blomp" email and obviously my chat login seems to work...
However, when I try to log in to Blomp Cloud I get this message: User with Email does not exist. Please register and try again.
What's up?

See attachment.
graphic1.jpg

BlompSupport
Posts: 717
Joined: Wed Feb 13, 2019 4:20 pm

Re: New user- can't log in

Post by BlompSupport » Mon Mar 13, 2023 9:30 am

Hello John,

Thank you for coming back to us on this.
I will contact our programmers and let them know about your issue immediately!

Thank you for your patience and welcome to the Blomp family! :)
- Blomp support

Check out our video! Trust me, you're going to blomping love it. https://www.youtube.com/watch?v=klnAFs3H3bw&t=70s

BlompSupport
Posts: 717
Joined: Wed Feb 13, 2019 4:20 pm

Re: New user- can't log in

Post by BlompSupport » Tue Apr 18, 2023 4:40 am

Hello there,

Please check your private messages :)
- Blomp support

Check out our video! Trust me, you're going to blomping love it. https://www.youtube.com/watch?v=klnAFs3H3bw&t=70s

stjohndcph
Posts: 1
Joined: Mon Oct 16, 2023 5:50 pm

Re: New user- can't log in

Post by stjohndcph » Tue Jun 25, 2024 6:32 am

Hi!
Got the same problem... I registered last year...
Thinking the site must be working on this and gave it some time...

But now for more than a year, still can't login to Blomp.com

As you can see, my chat login got thru here...

BlompSupport
Posts: 717
Joined: Wed Feb 13, 2019 4:20 pm

Re: New user- can't log in

Post by BlompSupport » Tue Jun 25, 2024 7:18 am

stjohndcph wrote:
Tue Jun 25, 2024 6:32 am
Hi!
Got the same problem... I registered last year...
Thinking the site must be working on this and gave it some time...

But now for more than a year, still can't login to Blomp.com

As you can see, my chat login got thru here...
Hello Blomper,

If you haven't logged into Blomp for more than 30 days, your account will automatically close unless you are subscribed to one of our premium plans. Please provide us with the email address linked to your Blomp account that you cannot access, and we will check and resolve the issue as soon as possible.

In the future, if you have any issues, feel free to report it immediately and we will do our best to fix it asap.

Best Regards,
- Blomp support

Check out our video! Trust me, you're going to blomping love it. https://www.youtube.com/watch?v=klnAFs3H3bw&t=70s

BlompSupport
Posts: 717
Joined: Wed Feb 13, 2019 4:20 pm

Re: New user- can't log in

Post by BlompSupport » Fri Aug 23, 2024 6:37 am

Hello stjohndcph,

We haven't heard from you lately.
Do you still have login issues?

Please let us know if need any help.

Best Regards,
- Blomp support

Check out our video! Trust me, you're going to blomping love it. https://www.youtube.com/watch?v=klnAFs3H3bw&t=70s

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