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I can not download my shared file

Posted: Sat Aug 27, 2022 7:36 am
by leavefile
Hi, when I share my file with "Anyone on the internet with this link can view" , and click copy link. after that when I wants to download that file from shared link, its downloading a 0 kb file.

Re: I can not download my shared file

Posted: Sat Aug 27, 2022 1:11 pm
by mckinljb
I came here because I am having the exact same problem.

Re: I can not download my shared file

Posted: Mon Aug 29, 2022 7:09 am
by BlompSupport
Hey leavefile and mckinljb,

Thank you for informing us about the issues you are facing. I forwarded the comments to our programmers and they are currently looking into it as I write.

Please let us know if you are still having this issue.
Thank you and Blomp on!

Re: I can not download my shared file

Posted: Thu Sep 01, 2022 4:19 am
by BlompSupport
Hello Blompers,

Are you still having any issues? Our programmers informed us that all should be good now.
Please let us know :)

Re: I can not download my shared file

Posted: Thu Sep 08, 2022 11:20 am
by geeforce11
Untitled.jpg
Downloading shared links still don't work, 0KB

Re: I can not download my shared file

Posted: Fri Sep 09, 2022 7:10 am
by BlompSupport
Hello geeforce11,

I informed our programmers and they are currently working on it. I will let you know once your issue is resolved and wait for your confirmation.

Until then, blomp on :)

Re: I can not download my shared file

Posted: Wed Sep 14, 2022 11:15 am
by BlompSupport
Hello! I'm back and this time, with great news!

Guess what :) our programmers just fixed your issue! Please confirm that you no longer have issues Downloading shared links.