Listing error with rclone

[ranger81]

Hi,

Since a few days I'm getting sporadically errors using rclone:

Code: Select all

2026/05/13 23:08:34 ERROR : error listing: Operation forbidden
2026/05/13 23:08:34 NOTICE: Failed to lsf with 2 errors: last error was: error in ListJSON: Operation forbidden
Attempt of list Nr. 1 failed. BackendException: rclone returned rc = 1: 2026/05/13 23:08:34 ERROR : error listing: Operation forbidden
2026/05/13 23:08:34 NOTICE: Failed to lsf with 2 errors: last error was: error in ListJSON: Operation forbidden

Is there an issue known ?

Thanks

[BlompSupport]

Hi,

Thank you for bringing this to our attention.

We’ve noted the “Operation forbidden” errors you’re seeing with rclone and have forwarded this to our technical team for review. We’re currently checking the cause on our end.

We appreciate your patience and will update you as soon as we have more information.

Best regards,
Blomp Support

[ranger81]

Hi,

Thanks for your reply. Something seems to be wrong with my account in general. - not just using rclone.
My dashboard does no longer display the amount of file space used and such.

Needless to say, the "My Files" section does not show anything at all.



Looking forward to your solution. Hopefully it can be fixed in a timely manner. Thanks.

[ranger81]

Hi,

In the meantime I can see my files again on the Blomp website, but I'm still unable to upload new files, remove files, and so on. Could you please check?

Thanks

[BlompSupport]

Hello,

Thank you for sharing these additional details with us.

We have forwarded them to our technical team for further investigation and will update you as soon as we receive any information from them.

[ranger81]

Dear support,

Is there any update to my case? I still have massive issues with uploading/downloading/deleting files on my account. Actually, I can't use it for several days now and since I'm a paying customer, I would really like to have this issue resolved asap. I'm relying on the data storage.
Please give me an update.

Thanks

[ranger81]

Dear support,
Please give me feedback on my request. I urgently need this issue to get resolved.
I'm a paying customer and I'm unable to use my storage for almost two weeks now...

Thanks

[BlompSupport]

Hello,

Thank you for your message.

We acknowledge receipt of your request. Our team is currently reviewing the issue, and we will have a resolution for you soon.

Thank you for your patience.