Storage Usage Issue

[jayson2612]

Hi,

I’m experiencing an issue where my used storage appears to be much higher than it should be, even though I currently have very few files stored.

It seems possible that previously deleted files may still be counted toward the total storage usage. I also checked using a different browser, and the issue remains the same, so it doesn’t appear to be a cache-related problem.

Could you please check and refresh/reset the storage usage on my account?

Thank you.

[BlompSupport]

Hi,

Thank you for bringing this to our attention.

We’ve received your request regarding the storage usage display on your account and have noted it for review. Our team will check the account details and verify the storage statistics to ensure everything is showing correctly.

We’ll update you once the review is completed.

Thank you for your patience.

[mat4cr]

Hello,

I am experiencing the exact same issue. I don't have any files inside my account but the dashboard is showing ghost data taking up my storage.

I sent an email to the support team over a week ago but still haven't received any response.

Could you please be so kind and manually refresh/reset the storage usage on my account as well?

Thank you in advance for your help!

[BlompSupport]

Hello,

Thank you for reaching out and for your patience.

We sincerely apologize for the delay in response. Your issue has already been forwarded to our technical team and they are currently looking into the storage usage showing incorrectly on your account.

We appreciate your patience and will update you as soon as we have an update from our team.