Problems with bulk downloading

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adam13381
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Joined: Sun Sep 28, 2025 8:09 am
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Problems with bulk downloading

Post by adam13381 » Mon Oct 20, 2025 6:34 pm

Hi i want to download all the files in the my files section but im not getting an email or anything can you pleas help me
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BlompSupport
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Re: Problems with bulk downloading

Post by BlompSupport » Wed Oct 22, 2025 3:45 pm

Hi adam13381,

Thanks for reaching out! Could you please let us know how many files you’re trying to download and the estimated total file size?

The time it takes for the download link to arrive in your email depends on the total size of the files you’re downloading, as larger downloads may take longer to process. Once we have those details, we can check if everything is running as expected.

Warm regards,
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