Maximum File Size - Uploading

[hennesseyva]

Good Evening Everyone,

I am new to Blomp and just purchased the 500gb Cloud space as I am a filmmaker and need the space for my completed works. Unfortunately the file I planned to upload is 277gb and when trying to upload the screen prompts me after being hovered over that the max file size is 100gb, give or take.

Is it possible to upload files with this large of a file size for one singular file on Blomp or will I have to see a refund so I can use my money on a service that can assist me in my endeavors?

Thank You For Your Time,
O

[BlompSupport]

Hello there,

First of all, welcome to Blomp. We are very happy to see you here.
Second, do you mind letting us know whether you are using the Website dashboard or the BlompLive app? You should not be having any issues, however, this could be an isolated occurrence.

No worries, no matter what, we'll make sure this issue is fixed for you.
Looking forward to your answer, Hennesseyva!

[hennesseyva]

Hey BlompSupport, I’m trying to upload using the Website Dashboard and the problem is still persistent saying that the 277gb file is too large to upload.

[BlompSupport]

Hi Hennesseeya,

Thanks for the update and for confirming you're using the Website Dashboard.

We're actively looking into this on our end and want you to know that you're not alone—we’ll do our best to find a solution that works for you. We truly appreciate your patience and are so glad to have you as part of the Blomp community.

We'll be in touch soon with an update!

Warmly,

[hennesseyva]

Hey BlompSupport,

Where is the update, I need to upload this file as soon as possible.

Thank You For Your Time,
Henderson Brathwaite

[BlompSupport]

Hi hennesseyva,

Thanks so much for checking in. Our developers have made changes to make sure uploading large files works. We are performing our final tests today, and we'll let you know as soon as our tests are successful.

We're here for you and appreciate your patience as we continue making Blomp better for creators like you.
I will reach out as soon as this update is done, so you can move forward with your updates.

Warmly,

[hennesseyva]

Hey BlompSupport,

Okay sounds good, I appreciate the update. I am patiently awaiting for when we can upload 200gb+ Files for the real Cloud Space users.

Thank You For Your Time,
Henderson Brathwaite