Problem of moving a file to a new folder

[emma_tsui]

I did "cut" at a file and clicked "paste" at another folder after that. But the file didn't appear in the new place. The message that "Below progress has been finished. Please confirm. Cut..." kept being shown in the green box in the right top corner for a long time. It looked as if the file was lost. How can i do?

[BlompSupport]

I did "cut" at a file and clicked "paste" at another folder after that. But the file didn't appear in the new place. The message that "Below progress has been finished. Please confirm. Cut..." kept being shown in the green box in the right top corner for a long time. It looked as if the file was lost. How can i do?

Hello emma_tsui,

Thank you for reaching out and for choosing Blomp.

Apologies for the inconvenience. We are currently investigating the issue. Thank you for providing details about the cut-and-paste problem. I will update you once it is resolved.

Best Regards,

[BlompSupport]

Hi emma_tsui,

Thank you for your patience.

We wanted to let you know that the cut and paste option is working well on our end. We have tested it on both Mac and Windows.

Please try moving your folder again to another folder and let us know if it works.

Best Regards,