My account has been suspended

[whxdec2023]

Please stop defending. Of course, it is a scam. Period. Like I posted in DM, had you stated this "every 30 days mandatory login is required" explicitly during sign-up I would have done it. Let's say I pay this one time fee what guarantee Blomp doesn't have more hidden clauses or worst my data is not there or unable to access? It comes down ethical practice and subsequent confidence in Blomp.
There is no explanation on
1) Once re-activated will I able to login with the same user-id and password and everything works seamless?
2) Is 30 days login is still applicable?
3) Is the payment process is automatic and my account is instantly restored?
Do you have faqs with screenshots on these queries? (last checked nothing of this sort is mentioned).

So, stop explaining prove your are legit through actions. A basic apology for tricking users and add this "30 days once mandatory login" on basic sign-up page to begin with.

Thanks!

[BlompSupport]

Hey John,

I appreciate your concerns, and I understand why you feel that way. I want to clarify that Blomp is not a scam. Our policies, including the mandatory 30-day login for the basic plan, have been in place since the beginning and apply equally to all users.

To address your questions:

1) Once re-activated will I able to login with the same user-id and password and everything works seamless?

Yes, once reactivated, you can log in with the same Blomp account and password, and everything should work seamlessly.

2) Is 30 days login is still applicable?

The 30-day login requirement is still applicable on the basic plan.

3) Is the payment process is automatic and my account is instantly restored?

The payment process is straightforward; you can link your PayPal account for a one-time fee of $5 to reactivate your account instantly.

I totally understand that transparency is key. As we explained to you in DM, we have already posted about the monthly logins here https://support.blomp.com/viewtopic.php ... faa3380b16.
Another indication of the monthly login requirement can be found under the storage packages, which state "No Monthly Logins Required." (Review the sent screenshot)This means that users on the basic plan must log in at least once a month. The self-recovery feature and the activation fee have been recently implemented and apply to all users.

I hope that we have answered your questions and concerns.

Best Regards,

[aleacimfhhh]

Hello,
Blomp, is there any other way to reactivate an account? Could you guys give a discount of some sort if we lost multiple accounts or anything that could reduce a little bit of the price? Dollar is extremely expensive where I live. Please, I lost a lot of files.
Thank you!

[BlompSupport]

Hello Blomper,

We are sorry to hear that your account got suspended due to inactivity.
To activate your account you must follow the reactivation steps mentioned here:
https://support.blomp.com/viewtopic.php ... 92d6025083

Can you please confirm how many accounts you need to reactivate?

Thank you.

Best Regards,

[xxxonixxx2011]

Hi.
My account was deactivated. Could you please reactivate my account?

[BlompSupport]

Hello Blomper,

We are sorry to hear that your account was suspended due to inactivity.

No worries! You can still activate your account by following the reactivation steps in this link
https://support.blomp.com/viewtopic.php ... 92d6025083

If you need help please send us the $5 proof of payment and we can restore your account.

Best Regards,

[aleacimfhhhhh]

Hello blomp,
I have twelve accounts that I was using since the beginning of the year. Last month was hectic and I forgot to login.
thank you!

[BlompSupport]

Hello blomp,
I have twelve accounts that I was using since the beginning of the year. Last month was hectic and I forgot to login.
thank you!

Hi aleacimfhhhhh,

We sent you all the information on how to restore your 12 accounts in DM. Kindly check.

Best Regards,