Windows App Login Fail

jftrochez
Posts: 3
Joined: Tue Dec 21, 2021 12:49 am

Re: Windows App Login Fail

Post by jftrochez » Mon Oct 14, 2024 6:48 pm

Image

Thank you for your follow-up. This is the message that appears when I attempt to login. My credentials are not being accepted by the app. I have already tried a password reset as well, and was still unable to log in to the app. The app says "Invalid credentials..." see attached screenshot.

https://ibb.co/F6y1xsD

BlompSupport
Posts: 730
Joined: Wed Feb 13, 2019 4:20 pm

Re: Windows App Login Fail

Post by BlompSupport » Tue Oct 15, 2024 8:10 am

Hello jftrochez,

We tested your credentials and we could log in without issues.
jftrochez wrote:
Mon Oct 14, 2024 6:48 pm
Image

Thank you for your follow-up. This is the message that appears when I attempt to login. My credentials are not being accepted by the app. I have already tried a password reset as well, and was still unable to log in to the app. The app says "Invalid credentials..." see attached screenshot.

https://ibb.co/F6y1xsD
In order to see the issue from your end we kindly ask you to send us a screen recording of your attempt to log in via DM.

Thank you for your cooperation.

Best Regards,
- Blomp support

Check out our video! Trust me, you're going to blomping love it. https://www.youtube.com/watch?v=klnAFs3H3bw&t=70s

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