Windows App Login Fail

real_ali_baba
Posts: 1
Joined: Sun Jun 09, 2024 2:10 am

Windows App Login Fail

Post by real_ali_baba » Mon Aug 12, 2024 10:35 pm

Hello,

I can login using my web browser but cannot login using the app. I have checked the credentials and they are the same. Any help would be appreciated.

Thanks

BlompSupport
Posts: 743
Joined: Wed Feb 13, 2019 4:20 pm

Re: Windows App Login Fail

Post by BlompSupport » Tue Aug 13, 2024 7:41 am

Hello real_ali_baba,

We are sorry that you had login issues. :? However, we checked your account and fixed the issues.

Please check your DM for further information.

Thank you for choosing Blomp and have a great day. 8-)

Best Regards,
- Blomp support

Check out our video! Trust me, you're going to blomping love it. https://www.youtube.com/watch?v=klnAFs3H3bw&t=70s

ramessn
Posts: 1
Joined: Sun May 19, 2024 6:38 am

Re: Windows App Login Fail

Post by ramessn » Sun Sep 01, 2024 4:11 am

Hi,

I am having the same problem to a paid account.

Please help.

Tq.

BlompSupport
Posts: 743
Joined: Wed Feb 13, 2019 4:20 pm

Re: Windows App Login Fail

Post by BlompSupport » Mon Sep 02, 2024 10:14 am

ramessn wrote:
Sun Sep 01, 2024 4:11 am
Hi,

I am having the same problem to a paid account.

Please help.

Tq.
Hi Tq,

Happy start of the month!
Please give us some time to review your account. We will let you know once we have a solution.

Best Regards,
- Blomp support

Check out our video! Trust me, you're going to blomping love it. https://www.youtube.com/watch?v=klnAFs3H3bw&t=70s

BlompSupport
Posts: 743
Joined: Wed Feb 13, 2019 4:20 pm

Re: Windows App Login Fail

Post by BlompSupport » Mon Sep 02, 2024 10:56 am

Hi again Tq,

Great news! Your login issue is all sorted out.

Check your DM for more details.

If you need anything else, just give us a shout—we're here to help! 😊

Blomp on!

Best Regards,
- Blomp support

Check out our video! Trust me, you're going to blomping love it. https://www.youtube.com/watch?v=klnAFs3H3bw&t=70s

jftrochez
Posts: 3
Joined: Tue Dec 21, 2021 12:49 am

Re: Windows App Login Fail

Post by jftrochez » Wed Oct 09, 2024 7:47 pm

Same issue. I have verified both login and pass and I am unable to login to Windows App.

BlompSupport
Posts: 743
Joined: Wed Feb 13, 2019 4:20 pm

Re: Windows App Login Fail

Post by BlompSupport » Thu Oct 10, 2024 9:45 am

jftrochez wrote:
Wed Oct 09, 2024 7:47 pm
Same issue. I have verified both login and pass and I am unable to login to Windows App.
Hello Blomper,

No worries we are here to help. ;)

Could you please confirm whether you're unable to log in to BlompGo or BlompLive?

Thank you.
- Blomp support

Check out our video! Trust me, you're going to blomping love it. https://www.youtube.com/watch?v=klnAFs3H3bw&t=70s

jftrochez
Posts: 3
Joined: Tue Dec 21, 2021 12:49 am

Re: Windows App Login Fail

Post by jftrochez » Sat Oct 12, 2024 1:16 am

Thank you! Blomp Go is the program I use, a wonderful piece of software, by the way.

BlompSupport
Posts: 743
Joined: Wed Feb 13, 2019 4:20 pm

Re: Windows App Login Fail

Post by BlompSupport » Mon Oct 14, 2024 10:19 am

jftrochez wrote:
Sat Oct 12, 2024 1:16 am
Thank you! Blomp Go is the program I use, a wonderful piece of software, by the way.
Hi jftrochez,

Thank you for the confirmation.
We are glad that you like Blomp :D

Please allow us some time to investigate the login issue with the BlompGo app. If the problem gets resolved in the meantime, just give us a thumbs up!

Thank you and have a a good day.
- Blomp support

Check out our video! Trust me, you're going to blomping love it. https://www.youtube.com/watch?v=klnAFs3H3bw&t=70s

BlompSupport
Posts: 743
Joined: Wed Feb 13, 2019 4:20 pm

Re: Windows App Login Fail

Post by BlompSupport » Mon Oct 14, 2024 2:13 pm

jftrochez wrote:
Wed Oct 09, 2024 7:47 pm
Same issue. I have verified both login and pass and I am unable to login to Windows App.
Hello jftrochez, :)

We tested the login to your BlompGo app account on Windows, and it worked fine on our end.
Could you please try logging in again? Make sure you enter the correct credentials. If it still doesn't work, please send us a screenshot of the error message you're encountering.

Thank you and have a good day.

Best Regards,
- Blomp support

Check out our video! Trust me, you're going to blomping love it. https://www.youtube.com/watch?v=klnAFs3H3bw&t=70s

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