Invalid confirmation number entered.

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risoul
Posts: 2
Joined: Wed Sep 25, 2024 2:50 am

Invalid confirmation number entered.

Post by risoul » Tue Oct 01, 2024 10:47 pm

I cannot register an account for my family member. When clicking HERE on the "Blomp Email Verification" I received the following "Invalid confirmation number entered."

This is with different emails from different domains.

BlompSupport
Posts: 717
Joined: Wed Feb 13, 2019 4:20 pm

Re: Invalid confirmation number entered.

Post by BlompSupport » Wed Oct 02, 2024 10:12 am

risoul wrote:
Tue Oct 01, 2024 10:47 pm
I cannot register an account for my family member. When clicking HERE on the "Blomp Email Verification" I received the following "Invalid confirmation number entered."

This is with different emails from different domains.
Hello risoul,

We are sorry that you had an issue inviting a family friend to Blomp. We are working on resolving the issue. I will let you know when it's fixed so you can try to send the Blomp invitation for your family member to register again.

Thank you for your patience.

Best Regards,
- Blomp support

Check out our video! Trust me, you're going to blomping love it. https://www.youtube.com/watch?v=klnAFs3H3bw&t=70s

risoul
Posts: 2
Joined: Wed Sep 25, 2024 2:50 am

Re: Invalid confirmation number entered.

Post by risoul » Wed Oct 02, 2024 8:51 pm

Hi there, this is also happening with new registrations. It seems to be the that you are unable to verify emails as it happens after receiving the "Blomp Email Verification" email.

BlompSupport
Posts: 717
Joined: Wed Feb 13, 2019 4:20 pm

Re: Invalid confirmation number entered.

Post by BlompSupport » Thu Oct 03, 2024 12:39 pm

Hello Blomper,

Thank you for your patience. We have fixed the issue with the invites.
Please try to invite your family member again.
Before you do that please make sure that you remove your previous invitation.
To do that go to your Blomp account>Get more space>
Click on the "x" of the red field that says "not verified" to remove the invitation.

Let us know if your family member will sign up successfully via your invitation.

Best Regards,
- Blomp support

Check out our video! Trust me, you're going to blomping love it. https://www.youtube.com/watch?v=klnAFs3H3bw&t=70s

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