download stop after 1.1 gb

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abhiyt
Posts: 1
Joined: Sun Jun 02, 2024 2:58 am

download stop after 1.1 gb

Post by abhiyt » Wed Jul 17, 2024 3:10 am

I wanted to download the uploaded file which i have uploaded earlier .However the download stops at 1.1gb saying download failed
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BlompSupport
Posts: 686
Joined: Wed Feb 13, 2019 4:20 pm

Re: download stop after 1.1 gb

Post by BlompSupport » Wed Jul 17, 2024 5:39 am

Hello Blomper,

Thank you for reaching out and for choosing Blomp.
We apologize for any inconvenience caused. :? We will investigate the issue from our side.

Meanwhile, please ensure that your device has a stable connection and sufficient available storage.


Best Regards,
- Blomp support

Check out our video! Trust me, you're going to blomping love it. https://www.youtube.com/watch?v=klnAFs3H3bw&t=70s
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BlompSupport
Posts: 686
Joined: Wed Feb 13, 2019 4:20 pm

Re: download stop after 1.1 gb

Post by BlompSupport » Wed Jul 31, 2024 7:34 am

Hi Blomper,

Thank you for your patience. :)

Please try downloading your file again and let us know if it works now.
We've tested the download feature on our end, and it's working well.

We look forward to hearing from you.

Best Regards,
- Blomp support

Check out our video! Trust me, you're going to blomping love it. https://www.youtube.com/watch?v=klnAFs3H3bw&t=70s
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