Blomp go not opening

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electroxd
Posts: 1
Joined: Thu May 09, 2024 7:38 am

Blomp go not opening

Post by electroxd » Thu May 23, 2024 10:06 am

Hi i use blomp go in my pc but today i am facing issue in opening blomp go. i have installed and reinstalled but nothing helped. i have attached the picture of the error code below
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BlompSupport
Posts: 825
Joined: Wed Feb 13, 2019 4:20 pm

Re: Blomp go not opening

Post by BlompSupport » Fri May 24, 2024 5:17 am

Helo Blomper,

Happy Friday!

How are you?

Thank you for bringing the issue to our attention. We apologize for the inconvenience you're experiencing with BlompGo. :cry: Our technical team will promptly investigate the problem.

Could you please inform us about the operating system you're using on your PC? This will help us to diagnose and resolve the issue efficiently.

Thank you for your cooperation, and we hope you have a great day.

Best regards,
- Blomp support

Check out our video! Trust me, you're going to blomping love it. https://www.youtube.com/watch?v=klnAFs3H3bw&t=70s

maxysoft
Posts: 3
Joined: Mon May 20, 2024 11:07 am

Re: Blomp go not opening

Post by maxysoft » Fri May 24, 2024 12:48 pm

Maybe something running on the pc that blocks some connections? vpn? antivirus/firewall rules? Maybe isp routing issue? Or regional issue?
I can see that his pc cannot reach api.blomp.com

BlompSupport
Posts: 825
Joined: Wed Feb 13, 2019 4:20 pm

Re: Blomp go not opening

Post by BlompSupport » Fri May 24, 2024 2:19 pm

maxysoft wrote:
Fri May 24, 2024 12:48 pm
Maybe something running on the pc that blocks some connections? vpn? antivirus/firewall rules? Maybe isp routing issue? Or regional issue?
I can see that his pc cannot reach api.blomp.com
Hello Blomper,

Thank you for contacting us and we are sorry that you cannot access open BlompGo. The tech team is already informed about the issue and I will let you know as soon as it's fixed.

Thank you in advance for your patience.

Best Regards,
- Blomp support

Check out our video! Trust me, you're going to blomping love it. https://www.youtube.com/watch?v=klnAFs3H3bw&t=70s

BlompSupport
Posts: 825
Joined: Wed Feb 13, 2019 4:20 pm

Re: Blomp go not opening

Post by BlompSupport » Thu Jun 13, 2024 9:29 am

electroxd wrote:
Thu May 23, 2024 10:06 am
Hi i use blomp go in my pc but today i am facing issue in opening blomp go. i have installed and reinstalled but nothing helped. i have attached the picture of the error code below
Hello Blomper,

Thank you for your patience.
Could you please inform us which version of BlompGo you are using?

Thank you in advance for your cooperation.

Best Regards,
- Blomp support

Check out our video! Trust me, you're going to blomping love it. https://www.youtube.com/watch?v=klnAFs3H3bw&t=70s

BlompSupport
Posts: 825
Joined: Wed Feb 13, 2019 4:20 pm

Re: Blomp go not opening

Post by BlompSupport » Thu Jun 13, 2024 9:33 am

maxysoft wrote:
Fri May 24, 2024 12:48 pm
Maybe something running on the pc that blocks some connections? vpn? antivirus/firewall rules? Maybe isp routing issue? Or regional issue?
I can see that his pc cannot reach api.blomp.com
Hello Blomper,

Are you still experiencing issues with BlompGo? If yes, please let us know which version of BlompGo you are using.

Thank you.

Best Regards,
- Blomp support

Check out our video! Trust me, you're going to blomping love it. https://www.youtube.com/watch?v=klnAFs3H3bw&t=70s

BlompSupport
Posts: 825
Joined: Wed Feb 13, 2019 4:20 pm

Re: Blomp go not opening

Post by BlompSupport » Wed Jun 26, 2024 7:38 am

Hi maxysoft,

We would like to follow up regarding this ticket.
Do you still have issues with BlompGo?
If yes, kindly let us know which version of the BlompGo you are using.

Thank you.

Best Regards,
- Blomp support

Check out our video! Trust me, you're going to blomping love it. https://www.youtube.com/watch?v=klnAFs3H3bw&t=70s

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