How to recover files from deleted / expired account?

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cyprean
Posts: 1
Joined: Sun Aug 22, 2021 1:16 am

How to recover files from deleted / expired account?

Post by cyprean » Mon Jun 10, 2024 10:59 am

How to recover files from deleted / expired account?

account was not logged in and all deleted. Is it possible to recover everything if I register and become a paid member?



PS Support does not respond to email / tickets.H

BlompSupport
Posts: 905
Joined: Wed Feb 13, 2019 4:20 pm

Re: How to recover files from deleted / expired account?

Post by BlompSupport » Mon Jun 10, 2024 12:04 pm

Hello Blomper,

Happy Monday!
How to recover files from deleted / expired account?
If your account was deleted due to inactivity we can restore it with all your uploaded files.
Please send us the email address associated with your deleted Blomp account and we will restore your account without issues.

What do you mean by
PS Support does not respond to email / tickets.H
?

We do reply to emails. When did you report the issue via email? It may take some time for us to respond but we always handle all reported issues via email, DM or our Forum.

Best Regards,
- Blomp support

Check out our video! Trust me, you're going to blomping love it. https://www.youtube.com/watch?v=klnAFs3H3bw&t=70s

BlompSupport
Posts: 905
Joined: Wed Feb 13, 2019 4:20 pm

Re: How to recover files from deleted / expired account?

Post by BlompSupport » Wed Jul 03, 2024 4:27 am

cyprean wrote:
Mon Jun 10, 2024 10:59 am
How to recover files from deleted / expired account?

account was not logged in and all deleted. Is it possible to recover everything if I register and become a paid member?



PS Support does not respond to email / tickets.H
Hello Blomper,

We haven't heard from you recently. If you still want to recover your account, please provide your email address, and we will restore your account along with all your uploaded files.

We are here to help.

Best Regards,
- Blomp support

Check out our video! Trust me, you're going to blomping love it. https://www.youtube.com/watch?v=klnAFs3H3bw&t=70s

biblw
Posts: 1
Joined: Fri Nov 04, 2022 8:09 pm

Re: How to recover files from deleted / expired account?

Post by biblw » Sun Jul 07, 2024 4:06 am

blomp has deleted all my file. can you recover and restore them?
thanks

BlompSupport
Posts: 905
Joined: Wed Feb 13, 2019 4:20 pm

Re: How to recover files from deleted / expired account?

Post by BlompSupport » Mon Jul 08, 2024 3:57 am

biblw wrote:
Sun Jul 07, 2024 4:06 am
blomp has deleted all my file. can you recover and restore them?
thanks
Hello Blomper,

We do not delete users' files unless those on the basic plan forget to log in for 30 days. In such cases, accounts are suspended due to inactivity but can be restored along with all uploaded files.

Please provide us with the email address linked to your Blomp account affected by this deletion, and we will investigate.

Best Regards,
- Blomp support

Check out our video! Trust me, you're going to blomping love it. https://www.youtube.com/watch?v=klnAFs3H3bw&t=70s

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