I can not download it

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dannreis
Posts: 1
Joined: Fri Jan 13, 2023 2:34 pm

I can not download it

Post by dannreis » Sun Jan 15, 2023 11:10 am

When I download the 19.5 gb of my download it gives an error - network failure. I've tried on my computer, on my notebook on another network on my cell phone and nothing, can anyone help me?

BlompSupport
Posts: 782
Joined: Wed Feb 13, 2019 4:20 pm

Re: I can not download it

Post by BlompSupport » Mon Jan 16, 2023 6:36 am

Hello there,

Please know that our programmers are already working on this issue.
It would help us a lot better if you provided screenshots of what you are seeing. If you want to keep your information private, feel free to contact us through a private message and we'll communicate through there.

Thank you Blomper. Know that you are making everyone's Blomp experience better by providing us feedback.
- Blomp support

Check out our video! Trust me, you're going to blomping love it. https://www.youtube.com/watch?v=klnAFs3H3bw&t=70s

BlompSupport
Posts: 782
Joined: Wed Feb 13, 2019 4:20 pm

Re: I can not download it

Post by BlompSupport » Fri Jan 20, 2023 1:05 pm

Hey Blomper, I still haven't heard from you but that's okay! I came here to give you some good news! The downloading issue is no longer an issue. But please, let me know if this is still a problem for you. I will immediately let our programmers know and restart their process.

Have an amazing weekend :)
- Blomp support

Check out our video! Trust me, you're going to blomping love it. https://www.youtube.com/watch?v=klnAFs3H3bw&t=70s

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