Where did my account go?

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natram1zh
Posts: 2
Joined: Wed Mar 22, 2023 3:48 am

Where did my account go?

Post by natram1zh » Fri May 03, 2024 7:41 pm

Can't Login
I am getting this error "User with Email does not exist. Please register and try again."

BlompSupport
Posts: 816
Joined: Wed Feb 13, 2019 4:20 pm

Re: Where did my account go?

Post by BlompSupport » Mon May 06, 2024 6:45 am

Hey Blomper!

Thank you for reaching out!

Would you mind checking both your inbox and spam folder for any Blomp notifications? Also, could you let us know if you've logged into Blomp within the last 30 days? If not, your account might be at risk of suspension.

But don't worry, we're here to help!

Could you please share the email address linked to your Blomp account that you're having trouble logging into? This will help us investigate the issue further.

Best Regards,
- Blomp support

Check out our video! Trust me, you're going to blomping love it. https://www.youtube.com/watch?v=klnAFs3H3bw&t=70s

natram1zh
Posts: 2
Joined: Wed Mar 22, 2023 3:48 am

Re: Where did my account go?

Post by natram1zh » Fri May 17, 2024 12:14 am

I check my mail, nothing was there other than my first login
I didn't login for like past 9 month or so
this is the same email address which is linked to that blomp account
for email, you have to send me a private message then only I can share it

BlompSupport
Posts: 816
Joined: Wed Feb 13, 2019 4:20 pm

Re: Where did my account go?

Post by BlompSupport » Fri May 17, 2024 12:15 pm

Hi natram1zh,
I check my mail, nothing was there other than my first login
I didn't login for like past 9 month or so
this is the same email address which is linked to that blomp account
for email, you have to send me a private message then only I can share it
Happy Friday! :)

We sent you a DM about your closed account. We are looking forward to receiving your reply.

Regarding the notification emails about inactivity, we kindly ask you to check your inbox/spam folder. We notify all users who haven't logged in for more than 30 days before suspending their accounts.

Should you have any further questions or concerns, please don't hesitate to reach out. We're here to assist you!

Best Regards,
- Blomp support

Check out our video! Trust me, you're going to blomping love it. https://www.youtube.com/watch?v=klnAFs3H3bw&t=70s

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