New User - Can't Login

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scorpio7a
Posts: 1
Joined: Tue Apr 23, 2024 8:00 am

New User - Can't Login

Post by scorpio7a » Tue Apr 23, 2024 10:43 am

Hi

I have signed up, received the email verification, replied to that and then received the email confirmation email.

I then go to login with the details I provided and get this message

Login to your account
User with Email does not exist. Please register and try again.

I used the same login details to get onto the support forum and everything is fine.

Any help would be great

Thanks

BlompSupport
Posts: 771
Joined: Wed Feb 13, 2019 4:20 pm

Re: New User - Can't Login

Post by BlompSupport » Tue Apr 23, 2024 1:01 pm

Hello Blomper,

We are sorry that you are experiencing a login issue. :?
Give us some time to investigate the problem and we will get back to you as soon as it's fixed.

Thank you and have a good day.

Best Regards,
- Blomp support

Check out our video! Trust me, you're going to blomping love it. https://www.youtube.com/watch?v=klnAFs3H3bw&t=70s

BlompSupport
Posts: 771
Joined: Wed Feb 13, 2019 4:20 pm

Re: New User - Can't Login

Post by BlompSupport » Thu Apr 25, 2024 5:11 am

Hey there! 😊

Great news! We've just tested out the signup feature on Blomp, and everything's running smoothly.

Just a heads-up, when you receive the email to confirm your signup, don't worry about replying to it. Instead, just click on the verification link inside.

Here's a quick guide to signing up:

1. Head over to https://www.blomp.com/.
2. Hit the "Sign Up Now" button.
3. Fill in the signup form with your:
-Name
-Email address
-Password
-Username (click "check availability" to be sure your username's free)
4. Check the "I am not a robot" box.
5. Take a look at our Terms and Conditions, and if you're cool with them, click "I agree to the Terms and Conditions".
6. Hit "Register".
7. Once registered, keep an eye out for the verification email. Click the link labeled "HERE" to confirm your email (it'll look like this: https://screenrec.com/share/TwZUbj6nNl).
8. After confirming, just log in with the credentials you signed up with.


If you've got a moment, could you give signing up another shot following these steps? Let us know how it goes!

If you're still running into any login troubles, feel free to send us your email address, and we'll lend a hand.

Thanks for choosing Blomp! Have a fantastic day!

Best Regards,
- Blomp support

Check out our video! Trust me, you're going to blomping love it. https://www.youtube.com/watch?v=klnAFs3H3bw&t=70s

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