Blomp Support Forums

I keep getting error messages saying files don't have to contain special characters and it prevents me transferring files, I don't see why the name of a file having special characters should prevent me transferring them to the blomp drive.

Hi, Blomper,

Hmmm, interesting.
Would you mind reinstalling Blomp? Yesterday, we released the new Blomp version, please uninstall the old one and install the new Blomp version. After that kindly try to transfer your files again and let us know if it works.

Thank you and have a good day.

Kind Regards,

Downloading blomp go did fix my issue, thank you, however after a restart the blomp go program is telling me my authentication is invalid due to incorrect email and password. I'm certain my ema.l and password are correct though and can use the web version fine. Trying to reset password just send me to the web version where I'm already logged in and my password and email work.

If I try and reinstall and login I get this error

Dear Blomper,

We are glad that the issue is being resolved.

Regarding your login issue, as we replied to your previous open ticket "Zip extraction", the issue has been resolved. We have also sent you a DM with your password.

Kindly check and confirm if you can now login to the Blomp app with ease.

Thank you and have a good weekend.