Haunted files

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xcer1berx
Posts: 1
Joined: Sat Nov 18, 2023 3:22 pm

Haunted files

Post by xcer1berx » Thu Jan 25, 2024 7:54 am

Hello! I've not been there since autumn because of problems with my health and family. I login to this account and can't find any files there. Where are they? I had uploaded, returned and couldn't find. What's wrong?

BlompSupport
Posts: 782
Joined: Wed Feb 13, 2019 4:20 pm

Re: Haunted files

Post by BlompSupport » Thu Jan 25, 2024 9:30 am

Hello Blomper, :D

Welcome back!
Thank you for using Blomp services. We hope that you are feeling better and that you resolved all your problems.
Please be informed that our tech team is investigating the issue.

I will keep you posted.

Kind Regards,
- Blomp support

Check out our video! Trust me, you're going to blomping love it. https://www.youtube.com/watch?v=klnAFs3H3bw&t=70s

BlompSupport
Posts: 782
Joined: Wed Feb 13, 2019 4:20 pm

Re: Haunted files

Post by BlompSupport » Mon Feb 05, 2024 11:36 am

Hello Blomper,

How are you? :D
We saw your ticket on our Blomp support email as well and replied to you there. However, to make this easy for you, I will paste our reply here as well. This is what we said:

"We got the developer involved in this issue, however, he can't see any activities done on your account dating back a year. Are you sure your file uploads were completely done properly? Our system shows no history of uploading and downloading files."

Kind Regards,
- Blomp support

Check out our video! Trust me, you're going to blomping love it. https://www.youtube.com/watch?v=klnAFs3H3bw&t=70s

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