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Can't login via Blomp go app for 2 days

Posted: Sat Jan 06, 2024 8:21 am
by richard63
For 2 days now I can't login via the app anymore.

It says "Failed to sign in to Blomp, please try again".
Password is correct, it normally automatically logs in every day.

I don't have issues login in to the dashboard via the browser. Only the app.

Re: Can't login via Blomp go app for 2 days

Posted: Mon Jan 08, 2024 6:55 am
by BlompSupport
Hello dear Blomper,

Happy New Year to you and your family! :)

Thank you for reporting your login issue and appologize for the inconvenience.
Our team is already checking the issue. I will inform you when it will be resolved.

If you have more details about the problem or screenshots of the errors your are getting please share them with us.

Thank you for your patience and collaboration.

Regards,

Re: Can't login via Blomp go app for 2 days

Posted: Mon Jan 08, 2024 8:34 am
by richard63
Hello dear support.

Happy New Year to you too.

You can tell your team it's fine.
Since yesterday I was able to login again, so it only happened 2 days. And then the issue resolved itself.

Thanks!

Greetings, Richard.

Re: Can't login via Blomp go app for 2 days

Posted: Mon Jan 08, 2024 8:49 am
by BlompSupport
Hello Blomper,

Thank you for the good wishes. :)
We are happy to hear that you can login to your account now.

If you have any more questions or concerns feel free to contact us.

We are here to help :)

Kind Regards,