Can't login via Blomp go app for 2 days

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richard63
Posts: 28
Joined: Tue Nov 10, 2020 4:51 pm

Can't login via Blomp go app for 2 days

Post by richard63 » Sat Jan 06, 2024 8:21 am

For 2 days now I can't login via the app anymore.

It says "Failed to sign in to Blomp, please try again".
Password is correct, it normally automatically logs in every day.

I don't have issues login in to the dashboard via the browser. Only the app.
Greetings, Richard.

BlompSupport
Posts: 782
Joined: Wed Feb 13, 2019 4:20 pm

Re: Can't login via Blomp go app for 2 days

Post by BlompSupport » Mon Jan 08, 2024 6:55 am

Hello dear Blomper,

Happy New Year to you and your family! :)

Thank you for reporting your login issue and appologize for the inconvenience.
Our team is already checking the issue. I will inform you when it will be resolved.

If you have more details about the problem or screenshots of the errors your are getting please share them with us.

Thank you for your patience and collaboration.

Regards,
- Blomp support

Check out our video! Trust me, you're going to blomping love it. https://www.youtube.com/watch?v=klnAFs3H3bw&t=70s

richard63
Posts: 28
Joined: Tue Nov 10, 2020 4:51 pm

Re: Can't login via Blomp go app for 2 days

Post by richard63 » Mon Jan 08, 2024 8:34 am

Hello dear support.

Happy New Year to you too.

You can tell your team it's fine.
Since yesterday I was able to login again, so it only happened 2 days. And then the issue resolved itself.

Thanks!

Greetings, Richard.
Greetings, Richard.

BlompSupport
Posts: 782
Joined: Wed Feb 13, 2019 4:20 pm

Re: Can't login via Blomp go app for 2 days

Post by BlompSupport » Mon Jan 08, 2024 8:49 am

Hello Blomper,

Thank you for the good wishes. :)
We are happy to hear that you can login to your account now.

If you have any more questions or concerns feel free to contact us.

We are here to help :)

Kind Regards,
- Blomp support

Check out our video! Trust me, you're going to blomping love it. https://www.youtube.com/watch?v=klnAFs3H3bw&t=70s

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