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justin39
Posts: 9
Joined: Mon Jun 26, 2023 9:11 am

Sign in

Post by justin39 » Mon Aug 21, 2023 2:39 am

Cannot sign in to my Cloud account at all Today.

Is it just me with a problem or is it a server problem.

BlompSupport
Posts: 782
Joined: Wed Feb 13, 2019 4:20 pm

Re: Sign in

Post by BlompSupport » Mon Aug 21, 2023 5:23 am

Hi Blomper,

Thanks for flagging this issue!
Our team is on the case. Could you give us more info about what's happening and the email you use to log in? Any error details or a screenshot would be really helpful for our investigation.

Thanks for being an important part of our community!

Have a great day! 😊
- Blomp support

Check out our video! Trust me, you're going to blomping love it. https://www.youtube.com/watch?v=klnAFs3H3bw&t=70s

justin39
Posts: 9
Joined: Mon Jun 26, 2023 9:11 am

Re: Sign in

Post by justin39 » Mon Aug 21, 2023 5:38 am

Sign in is redandwhite102@hotmail.com

When I press Login nothing happens.

No fail message at all.

justin39
Posts: 9
Joined: Mon Jun 26, 2023 9:11 am

Re: Sign in

Post by justin39 » Mon Aug 21, 2023 5:51 am

Tried on Edge, Chrome, Firefox & Opera.

None will Login.

BlompSupport
Posts: 782
Joined: Wed Feb 13, 2019 4:20 pm

Re: Sign in

Post by BlompSupport » Mon Aug 21, 2023 12:04 pm

Hello Blomper,

Thank you so much for taking the time to provide such a thorough response!

I want you to know that our fantastic team is already hard at work investigating the issue you've brought up. Don't worry, we're on it! As soon as we have everything sorted out and fixed up, we'll be sure to reach out and let you know.

Once again, a big thank you for your input. Wishing you a wonderful day ahead!

Warm regards,
- Blomp support

Check out our video! Trust me, you're going to blomping love it. https://www.youtube.com/watch?v=klnAFs3H3bw&t=70s

BlompSupport
Posts: 782
Joined: Wed Feb 13, 2019 4:20 pm

Re: Sign in

Post by BlompSupport » Tue Aug 22, 2023 9:52 am

Hi there, Blomper!

We come bearing good tidings – your issue is well on its way to being resolved.
Thanks a bunch for your patience through this! ;)

Quick heads-up: we've just slid into your DMs with a shiny new password for you to use when logging in.

Give it a shot and see if you can successfully access your account. And for that extra layer of security, we recommend changing your password once you're in.

We're eagerly awaiting your thumbs-up confirmation!

Cheers,
- Blomp support

Check out our video! Trust me, you're going to blomping love it. https://www.youtube.com/watch?v=klnAFs3H3bw&t=70s

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