All files missing

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consultantpepper
Posts: 3
Joined: Sat Jun 24, 2023 6:07 pm

All files missing

Post by consultantpepper » Sun Aug 06, 2023 7:29 am

Logged in this morning and everything was fine, however now all my files are missing. I have been uploading on a regular basis without issue until today. Does this mean all my files are lost?

embroider5169
Posts: 14
Joined: Wed Jul 19, 2023 5:46 pm

Re: All files missing

Post by embroider5169 » Sun Aug 06, 2023 7:53 am

Hey man,

im just noobie on the forum but it seems there are some issues going on, i have the same issue last few times it happend everything came back.

hope they fix the issue again but for a longer term.
So dont worry about losing the files on there, should come back as soon as the drives / mounts / webapp work again.

consultantpepper
Posts: 3
Joined: Sat Jun 24, 2023 6:07 pm

Re: All files missing

Post by consultantpepper » Sun Aug 06, 2023 7:57 am

Thanks for the reassurance, it’s much appreciated. Hopefully it’s just a technical hitch!

embroider5169
Posts: 14
Joined: Wed Jul 19, 2023 5:46 pm

Re: All files missing

Post by embroider5169 » Sun Aug 06, 2023 8:00 am

yeah i get this error on mounting it via rclone, and via webapp i have 0 files on there and 0 bytes in use:

Code: Select all

2023/08/06 13:42:17 ERROR : IO error: 2 errors: blomp_subscription_encrypted: Post "https://authenticate.blomp.com/tokens": dial tcp 205.134.173.72:443: connect: connection refused; blomp_subscription_encrypted_2: Post "https://authenticate.blomp.com/tokens": dial tcp 205.134.173.72:443: connect: connection refused
so im guessing the team will pick up on this soon and fix it.

embroider5169
Posts: 14
Joined: Wed Jul 19, 2023 5:46 pm

Re: All files missing

Post by embroider5169 » Sun Aug 06, 2023 8:15 am

Working again for me

consultantpepper
Posts: 3
Joined: Sat Jun 24, 2023 6:07 pm

Re: All files missing

Post by consultantpepper » Sun Aug 06, 2023 8:27 am

Yes same here now! Not sure what caused the issue though

embroider5169
Posts: 14
Joined: Wed Jul 19, 2023 5:46 pm

Re: All files missing

Post by embroider5169 » Sun Aug 06, 2023 8:38 am

Same but team will reply in due time, they always do :D

BlompSupport
Posts: 782
Joined: Wed Feb 13, 2019 4:20 pm

Re: All files missing

Post by BlompSupport » Wed Aug 09, 2023 4:31 am

Hey there, consultantpepper!

I must say, your name is quite intriguing! 😄
Great news – it seems like the problem with the missing file has been sorted out. Could you please double-check and let us know?

Remember, if you need more assistance or have any other questions, don't hesitate to reach out. We're always here to lend a hand!

Wishing you a wonderful day ahead! 🌞
- Blomp support

Check out our video! Trust me, you're going to blomping love it. https://www.youtube.com/watch?v=klnAFs3H3bw&t=70s

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