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missing files

Posted: Thu May 18, 2023 4:24 pm
by VS5Du
I had trouble getting online most of the day, and when I finally got there, my files were all missing. I hope this is temporary.

Re: missing files

Posted: Thu May 18, 2023 7:07 pm
by nansi
I can't see my files, either. It says how many I have, how much space I've used, but there's nothing there.

Re: missing files

Posted: Thu May 18, 2023 10:58 pm
by jimjarmush
I have the same issue, uploaded 2 files but nothing shows up at all

Re: missing files

Posted: Fri May 19, 2023 1:58 am
by rajeshkb
I had trouble getting online most of the day, and when I finally got there, my files were all missing. I hope this is temporary.

Re: missing files

Posted: Fri May 19, 2023 3:53 am
by BlompSupport
Hello there blompers,

rajeshkb, jimjarmush, nansi, and VS5Du, I will handle this personally. Please give me some time to work the Blomp magic. I will be with you as soon as possible and we are going to get this resolved TODAY.

Thank you for understanding and for your patience.

Re: missing files no uploads

Posted: Sun May 21, 2023 12:22 pm
by VS5Du
I've tried to upload several files over the last three days, none successfully. I get an acknowledgement that it uploaded, but the files doesn't show up. Getting to be frustrating. r

Re: missing files

Posted: Mon May 22, 2023 5:31 am
by BlompSupport
Hello there!

Okay, first, I would like to know whether or not the initial issue - Missing files - has been fixed. Our developer has fixed it, but would like your confirmation as well!

Second, VS5Du, please know that our developer has already read your issue and is working on fixing this. We are very sorry for the inconvenience, however, I will make sure your issue is resolved today so you can use our platform again. :)

Thank you for understanding and for your patience :)

Re: missing files

Posted: Mon May 22, 2023 7:51 am
by VS5Du
Files are back as of Saturday, but the last two days I have not been able to upload files. I get confirmation, but they do not actually appear in my list.

Re: missing files

Posted: Mon May 22, 2023 1:52 pm
by abicudo
VS5Du wrote:
Mon May 22, 2023 7:51 am
Files are back as of Saturday, but the last two days I have not been able to upload files. I get confirmation, but they do not actually appear in my list.
It's also happening with my account. I'm trying to upload some files, I get confirmation message, but the files actually are not uploaded.

Re: missing files

Posted: Tue May 23, 2023 8:53 am
by VS5Du
Why is this issue still not resolved?