missing files

VS5Du
Posts: 7
Joined: Wed May 05, 2021 1:00 pm

missing files

Post by VS5Du » Thu May 18, 2023 4:24 pm

I had trouble getting online most of the day, and when I finally got there, my files were all missing. I hope this is temporary.

nansi
Posts: 1
Joined: Wed Aug 17, 2022 8:55 am

Re: missing files

Post by nansi » Thu May 18, 2023 7:07 pm

I can't see my files, either. It says how many I have, how much space I've used, but there's nothing there.

jimjarmush
Posts: 1
Joined: Thu Oct 27, 2022 5:17 am

Re: missing files

Post by jimjarmush » Thu May 18, 2023 10:58 pm

I have the same issue, uploaded 2 files but nothing shows up at all

rajeshkb
Posts: 1
Joined: Sat Nov 12, 2022 6:13 am

Re: missing files

Post by rajeshkb » Fri May 19, 2023 1:58 am

I had trouble getting online most of the day, and when I finally got there, my files were all missing. I hope this is temporary.

BlompSupport
Posts: 782
Joined: Wed Feb 13, 2019 4:20 pm

Re: missing files

Post by BlompSupport » Fri May 19, 2023 3:53 am

Hello there blompers,

rajeshkb, jimjarmush, nansi, and VS5Du, I will handle this personally. Please give me some time to work the Blomp magic. I will be with you as soon as possible and we are going to get this resolved TODAY.

Thank you for understanding and for your patience.
- Blomp support

Check out our video! Trust me, you're going to blomping love it. https://www.youtube.com/watch?v=klnAFs3H3bw&t=70s

VS5Du
Posts: 7
Joined: Wed May 05, 2021 1:00 pm

Re: missing files no uploads

Post by VS5Du » Sun May 21, 2023 12:22 pm

I've tried to upload several files over the last three days, none successfully. I get an acknowledgement that it uploaded, but the files doesn't show up. Getting to be frustrating. r

BlompSupport
Posts: 782
Joined: Wed Feb 13, 2019 4:20 pm

Re: missing files

Post by BlompSupport » Mon May 22, 2023 5:31 am

Hello there!

Okay, first, I would like to know whether or not the initial issue - Missing files - has been fixed. Our developer has fixed it, but would like your confirmation as well!

Second, VS5Du, please know that our developer has already read your issue and is working on fixing this. We are very sorry for the inconvenience, however, I will make sure your issue is resolved today so you can use our platform again. :)

Thank you for understanding and for your patience :)
- Blomp support

Check out our video! Trust me, you're going to blomping love it. https://www.youtube.com/watch?v=klnAFs3H3bw&t=70s

VS5Du
Posts: 7
Joined: Wed May 05, 2021 1:00 pm

Re: missing files

Post by VS5Du » Mon May 22, 2023 7:51 am

Files are back as of Saturday, but the last two days I have not been able to upload files. I get confirmation, but they do not actually appear in my list.

abicudo
Posts: 1
Joined: Tue Oct 26, 2021 8:32 am

Re: missing files

Post by abicudo » Mon May 22, 2023 1:52 pm

VS5Du wrote:
Mon May 22, 2023 7:51 am
Files are back as of Saturday, but the last two days I have not been able to upload files. I get confirmation, but they do not actually appear in my list.
It's also happening with my account. I'm trying to upload some files, I get confirmation message, but the files actually are not uploaded.

VS5Du
Posts: 7
Joined: Wed May 05, 2021 1:00 pm

Re: missing files

Post by VS5Du » Tue May 23, 2023 8:53 am

Why is this issue still not resolved?

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