Blomp Support Forums

Hello there,

Okay, our programmers are currently working on fixing this issue. I will make sure that deleting a file/folder can be done immediately. Thank you for your patience, davidg1.

I have also been trying to delete my files and folders to no avail. It's been 3 days and still can't delete, whether bulk or individually.

Hello there,

Deleting folders sometimes takes time to happen. However, since the Blomp team always want to provide the best experience for our Blompers, we are working on making this feature immediate.

All I ask from you is your patience. Please know that we ARE working on this issue and your file WILL get deleted. We just need a little bit more time.

Do you have any more concerns? I'd be happy to help you!

No this is my main concern, it's been a week now and the folders and files are still there. I'll wait as per advise.

Hey there deweybaby and davidg1,

I need you both to send me the names of the files and folders you have been trying to delete. You can do this through a private message in case you want to keep things private.

As soon as you let me know the names, our programmers will look into the issue and I will update you on it.

Waiting for your response.

такая же проблема.файл не удаляется.новый загруженный файл не отображается в списке файлов, но память потрачена.

Okay, Google translate, let's see what you can do.

Здравствуйте, как я уже упоминал выше, мне нужно, чтобы вы прислали нам имя файла/папки, которую вы пытаетесь удалить. Вы можете сделать это через личное сообщение, если хотите. Таким образом, нам будет намного проще помочь вам и выяснить, в чем проблема. Мы несколько раз тестировали удаление файлов и папок, и у всех нас все получилось. Пожалуйста, предоставьте нам больше информации, и наша семья Blompy приступит к работе в кратчайшие сроки!

Translation:
Hello there, as I have mentioned above, I need you to send us the name of the file/folder you are trying to delete. You can do this through a private message if you want to. This way, it would be much easier for us to help you and figure out what the issue is. We have tested deleting files and folders multiple times, and it was successful for all of us. Please provide us with more information, and our Blompy family will work on it in no time!