No upgrade after invited users

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sdali
Posts: 1
Joined: Tue Aug 30, 2022 4:18 pm

No upgrade after invited users

Post by sdali » Wed Sep 07, 2022 3:01 pm

Hi!
My account sakurian120681@gmail.com has not been upgraded after invited user has joined Blomp.
Can you please check why?

BlompSupport
Posts: 782
Joined: Wed Feb 13, 2019 4:20 pm

Re: No upgrade after invited users

Post by BlompSupport » Thu Sep 08, 2022 3:04 am

Hello,

We have commonly seen people having this issue. The reason is simple and might be because of one of two things.
Either your friend didn't accept your invite yet - as in opened the link or didn't open a Blomp account yet.
Are you 100% sure they have confirmed and opened an account?

If yes, kindly provide their information. such as their username, and account info... (Feel free to send the information through a private message)
If not, I'm sure you will have your extra storage once they confirm and open an account.
- Blomp support

Check out our video! Trust me, you're going to blomping love it. https://www.youtube.com/watch?v=klnAFs3H3bw&t=70s

ak_now
Posts: 2
Joined: Sat Sep 17, 2022 7:24 pm

Re: No upgrade after invited users

Post by ak_now » Mon Sep 19, 2022 5:41 am

I have the same problem, invited friend opened account, but the space in my account stays the same

BlompSupport
Posts: 782
Joined: Wed Feb 13, 2019 4:20 pm

Re: No upgrade after invited users

Post by BlompSupport » Wed Sep 28, 2022 10:57 am

Hello ak_now,

Just as I informed sdali, I need you to confirm that you are 100% sure that your friend/friends have confirmed and opened an account.

If they have, kindly provide their information. such as their username, and account info... (Feel free to send the information through a private message)
If not, I'm sure you will have your extra storage once they confirm and open an account.
- Blomp support

Check out our video! Trust me, you're going to blomping love it. https://www.youtube.com/watch?v=klnAFs3H3bw&t=70s

ak_now
Posts: 2
Joined: Sat Sep 17, 2022 7:24 pm

Re: No upgrade after invited users

Post by ak_now » Wed Oct 12, 2022 5:34 pm

now thoose accounts verified, but space is still not added

BlompSupport
Posts: 782
Joined: Wed Feb 13, 2019 4:20 pm

Re: No upgrade after invited users

Post by BlompSupport » Fri Oct 14, 2022 6:48 am

Hello Blomper,

I will contact you through private message for privacy reasons.

Have an amazing day.
- Blomp support

Check out our video! Trust me, you're going to blomping love it. https://www.youtube.com/watch?v=klnAFs3H3bw&t=70s

rexter23
Posts: 1
Joined: Thu Jan 05, 2023 3:47 pm

Re: No upgrade after invited users

Post by rexter23 » Fri Jan 06, 2023 8:44 am

I have the same issue.

Although I have 2 verified invites and its showing verified but still I didn't get any update

BlompSupport
Posts: 782
Joined: Wed Feb 13, 2019 4:20 pm

Re: No upgrade after invited users

Post by BlompSupport » Mon Jan 09, 2023 5:50 am

Hey rexter23,

Given that you are having the same issue, I also need you to confirm that you are 100% sure that your friend/friends have confirmed and opened an account.

If you are 100% sure that they have, kindly provide their information. such as their username, and account info... (and again, feel free to send the information through a private message)

If you are not sure, It would be great if you asked your friends to be sure. Once they do, I'm sure you will have your extra storage once they confirm and open an account.
- Blomp support

Check out our video! Trust me, you're going to blomping love it. https://www.youtube.com/watch?v=klnAFs3H3bw&t=70s

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