Upload Issue - file stuck in CACHE, cannot flush!

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iancheong
Posts: 1
Joined: Tue Nov 09, 2021 8:31 am

Upload Issue - file stuck in CACHE, cannot flush!

Post by iancheong » Wed Nov 10, 2021 8:26 pm

Hi Blomp Tech support,
I was uploading a file half way (about 10Gb) and got into a network connection issue.
When I closed the browser and logged in again, the storage said that 10Gb was consumed.

However, I cannot see the file.

I suspect it is STUCK in the upload cache somewhere, as I cannot see it to CLEAR / DELETE it?

Can you assist to delete / refresh / flush this cache for me?

This can also be part of your continuous improvement programme.

TQ in advance.

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