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Download All Files - Blank Zip File

Posted: Thu Jul 22, 2021 11:12 am
by mjp84
Hello,

When I click the download all button I receive a link to zip file which is blank.

How can I download all my files?

Re: Download All Files - Blank Zip File

Posted: Tue Jul 27, 2021 11:00 am
by trevlr
Im having the same problem. anyone knows the solution ?

Re: Download All Files - Blank Zip File

Posted: Wed Jul 28, 2021 1:42 pm
by ken_fuller2
same, please help, I can't download any files

Re: Download All Files - Blank Zip File

Posted: Thu Sep 30, 2021 3:10 am
by carlosdaredevil
I haven't tried to download all my files at once but im planning to i hope it works lol

Re: Download All Files - Blank Zip File

Posted: Mon Oct 04, 2021 1:45 pm
by BlompTeam
carlosdaredevil wrote:
Thu Sep 30, 2021 3:10 am
I haven't tried to download all my files at once but im planning to i hope it works lol
They should be monitored a bit better than they have been. :)

Is this still an issue?

Best,

BlompTeam

Re: Download All Files - Blank Zip File

Posted: Sat Nov 06, 2021 3:45 am
by carlosdaredevil
I tried to download all my files as 20gb single zip file (pressed the download all files option) but i never got notification on my email or in the notification menu in blomp when my download is ready should i select the files first?

Re: Download All Files - Blank Zip File

Posted: Tue Jan 04, 2022 10:02 am
by BlompSupport
Still having the issue? I believe our changes we've made over the last few months may have fixed your issue. Please let us know if you still need us.