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can't download multiple files at once

Posted: Tue Jun 22, 2021 3:19 pm
by geeforce11
If I select to download multiple files, I will get a link in the email to download the zip file, but after downloading the zip file it's empty! How could this be fixed?

Re: can't download multiple files at once

Posted: Tue Jun 22, 2021 4:24 pm
by debian
If this helps, I resolved it by simply using rclone and mount it as a drive, there you can copy/move files around quickly and in the way you are used to do.

Re: can't download multiple files at once

Posted: Tue Jun 22, 2021 10:26 pm
by geeforce11
How can you use rclone here in the cloud drive?

Re: can't download multiple files at once

Posted: Wed Jun 23, 2021 12:10 am
by BlompTeam
geeforce11 wrote:
Tue Jun 22, 2021 10:26 pm
How can you use rclone here in the cloud drive?
If there is a problem with the zip feature, we'll take a look at it.

You can download BlompGo from our website / dashboard and it'll create a Z: drive for you. There is a video tutorial online for it.

Best,

BlompTeam

Re: can't download multiple files at once

Posted: Tue Jul 27, 2021 11:39 am
by trevlr
hello, i had the same problem, zip files appear empty. so i downloaded the blomp and it created a Z: drive, and it is still empty. Folders are there but not the content. Please help

Re: can't download multiple files at once

Posted: Tue Jan 11, 2022 3:33 pm
by BlompSupport
Hey there,
We made some changes over the last few months which may (most probably) have fixed your issue. Let us know if you still need us and we are just a click away!
- Blomp team