404?

blueaoi
Posts: 12
Joined: Wed Sep 30, 2020 1:01 am

404?

Post by blueaoi » Thu May 13, 2021 1:30 am

So, I just recently uploaded a single rar file with around 3.5 GB filesize by using the latest version of BlompLive [Version 0.9.13]. And when I tried to redownload it through the web client, the system gives me this error -
404.png
404.png (4.61 KiB) Viewed 32922 times
Guess I'll re-upload the file after deleting it from my list. Posting this just to let the staff know. Btw, even though BlompLive has the option to download, that feature doesn't seem to work for me. No popup, no error, clicking the download button simply does nothing...
blomplive.png
blomplive.png (2.61 KiB) Viewed 32922 times

BlompSupport
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Joined: Wed Feb 13, 2019 4:20 pm

Re: 404?

Post by BlompSupport » Thu May 13, 2021 6:47 am

Hello,

Did you happen to be uploading between the hours of 12AM and 12:30AM EST? We had a momentary issue with our load handling server and I'm wondering if this might be part of the issue.

Thanks,
BlompSupport
- Blomp support

Check out our video! Trust me, you're going to blomping love it. https://www.youtube.com/watch?v=klnAFs3H3bw&t=70s

blueaoi
Posts: 12
Joined: Wed Sep 30, 2020 1:01 am

Re: 404?

Post by blueaoi » Thu May 13, 2021 9:49 am

Hmm, yeah, I think I uploaded it around that time. Thanks for the clarification.

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BlompTeam
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Re: 404?

Post by BlompTeam » Fri May 14, 2021 4:49 pm

blueaoi wrote:
Thu May 13, 2021 9:49 am
Hmm, yeah, I think I uploaded it around that time. Thanks for the clarification.
If you are uploading with one of the apps, it wouldn't have been involved in the load balancer thing, but certainly the websites could be.

HTH,

BlompTeam
BlompTeam

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blueaoi
Posts: 12
Joined: Wed Sep 30, 2020 1:01 am

Re: 404?

Post by blueaoi » Sat May 15, 2021 3:22 am

Yeah, I uploaded it through the desktop client, but when attempting to download it through the website without the client, the system gives me 404 error. Any idea when the load balancer problem will be fixed?

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BlompTeam
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Re: 404?

Post by BlompTeam » Fri May 21, 2021 3:18 pm

blueaoi wrote:
Sat May 15, 2021 3:22 am
Yeah, I uploaded it through the desktop client, but when attempting to download it through the website without the client, the system gives me 404 error. Any idea when the load balancer problem will be fixed?
Are these persisting for you? We will have to look into it further. Thanks. I know we've provided you a workaround.

BlompTeam
BlompTeam

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Blomp
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blueaoi
Posts: 12
Joined: Wed Sep 30, 2020 1:01 am

Re: 404?

Post by blueaoi » Sat May 29, 2021 2:28 pm

BlompTeam wrote:
Fri May 21, 2021 3:18 pm
blueaoi wrote:
Sat May 15, 2021 3:22 am
Yeah, I uploaded it through the desktop client, but when attempting to download it through the website without the client, the system gives me 404 error. Any idea when the load balancer problem will be fixed?
Are these persisting for you? We will have to look into it further. Thanks. I know we've provided you a workaround.

BlompTeam
I want to try uploading again but then currently BlompLive refusing to connect.
blomp.png
blomp.png (9.43 KiB) Viewed 32692 times
Maybe something broke after the recent update.

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BlompTeam
Site Admin
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Re: 404?

Post by BlompTeam » Tue Jun 01, 2021 3:39 pm

blueaoi wrote:
Sat May 29, 2021 2:28 pm
BlompTeam wrote:
Fri May 21, 2021 3:18 pm
blueaoi wrote:
Sat May 15, 2021 3:22 am
Yeah, I uploaded it through the desktop client, but when attempting to download it through the website without the client, the system gives me 404 error. Any idea when the load balancer problem will be fixed?
Are these persisting for you? We will have to look into it further. Thanks. I know we've provided you a workaround.

BlompTeam
I want to try uploading again but then currently BlompLive refusing to connect.

blomp.png

Maybe something broke after the recent update.
Yup, this was a totally-us thing. It should be happy. Thanks for helping us in our beta!

Best,

BlompTeam
BlompTeam

---
Blomp
Blomp Music Video

blueaoi
Posts: 12
Joined: Wed Sep 30, 2020 1:01 am

Re: 404?

Post by blueaoi » Wed Jun 02, 2021 7:49 pm

Well, now a new problem emerges. After selecting a file to upload via BlompLive, the filename and upload percentage no longer showing. It's like, selecting a file does nothing at all.

blueaoi
Posts: 12
Joined: Wed Sep 30, 2020 1:01 am

Re: 404?

Post by blueaoi » Thu Jun 03, 2021 12:48 pm

It works now, will try uploading again soon.

Update - tried to upload a couple of files with less than 1 GB size through BlompLive, and when I tried to download those, the system gives me 404 error. I've tried downloading through both the normal server and the workaround ''bng3.blomp.com'' server, same result sadly.

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