Download Failing at 99%

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sansation99
Posts: 1
Joined: Sat Mar 27, 2021 10:28 pm

Download Failing at 99%

Post by sansation99 » Fri Apr 02, 2021 2:13 pm

When I tried to download my 24 GB file that I uploaded, it gets stuck at 99% before it fails to download and it happens every time I try to download it. I tried in Chrome and it gets stuck when its about to finish and after a couple of hours past, it gives me a network error. I tried using the "Internet Download Manager" and the same thing happens except that it says "Cannot download the file because of timeout. Details: The server sent incorrect reply on restart command." I tried with Wi-Fi and ethernet and the problem still occurs. All the other files that I downloaded before I deleted them from Blomp worked, it is just this 24 GB zip file that always gets stuck and fails to download. I'm using the latest Windows 10 with 21H1 installed on it and the latest updates. I hope you can help me. Thanks!

BlompSupport
Posts: 234
Joined: Wed Feb 13, 2019 4:20 pm

Re: Download Failing at 99%

Post by BlompSupport » Fri Apr 02, 2021 10:19 pm

Hello,

Sounds like a problem on our side, I'll have the technical team look at it.

Thanks,
BlompSupport

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