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cant download bigger files

Posted: Fri Feb 19, 2021 6:41 am
by stamenkovskag
Hello
I have some issue. When i was uploading my files everything was okey. I got the notification for succesfull upload. But now when i try to download bigger files download stuck at 99,9%. I have no problems with smaller files.

Hopo you can help

Re: cant download bigger files

Posted: Fri Feb 19, 2021 4:09 pm
by BlompTeam
stamenkovskag wrote:
Fri Feb 19, 2021 6:41 am
Hello
I have some issue. When i was uploading my files everything was okey. I got the notification for succesfull upload. But now when i try to download bigger files download stuck at 99,9%. I have no problems with smaller files.

Hopo you can help
Hi, I logged into your account and tested a few downloads and they came through fine. Are you using the WebUI?

Best,

BlompTeam

Re: cant download bigger files

Posted: Wed Feb 24, 2021 10:45 am
by stamenkovskag
Yes i use webUi, i tried also with blompLive, but i cant start download any file with blompLive :(

Re: cant download bigger files

Posted: Wed Feb 24, 2021 3:19 pm
by BlompTeam
stamenkovskag wrote:
Wed Feb 24, 2021 10:45 am
Yes i use webUi, i tried also with blompLive, but i cant start download any file with blompLive :(
The current version of BlompLive can be confusing. There is a download option which saves the file to your cache, and then a save option which actually saves the file somewhere you can name. We are working on that in a future version.

What error are you seeing when you try to use the WebUI?

Thanks!

BlompTeam

Re: cant download bigger files

Posted: Thu Feb 25, 2021 11:18 am
by BlompTeam
stamenkovskag wrote:
Fri Feb 19, 2021 6:41 am
Hello
I have some issue. When i was uploading my files everything was okey. I got the notification for succesfull upload. But now when i try to download bigger files download stuck at 99,9%. I have no problems with smaller files.

Hopo you can help
stamenkovskag wrote:
Wed Feb 24, 2021 10:45 am
Yes i use webUi, i tried also with blompLive, but i cant start download any file with blompLive :(
Please try again. I don't think downloads are getting stuck.

Thanks!

Re: cant download bigger files

Posted: Fri Feb 26, 2021 12:34 pm
by stamenkovskag
i tried a lot of times it stuck on 99,9% and it shows 12 gb of 12 (for example)gb and download didnt finish...

Re: cant download bigger files

Posted: Sun Feb 28, 2021 5:33 am
by BlompTeam
stamenkovskag wrote:
Fri Feb 26, 2021 12:34 pm
i tried a lot of times it stuck on 99,9% and it shows 12 gb of 12 (for example)gb and download didnt finish...
Can you tell us what system you are running, what browser, etc.

thanks,

BlompTeam

Re: cant download bigger files

Posted: Mon Mar 01, 2021 11:51 am
by stamenkovskag
windows 10, on chrome and edge tried to downlaod and same on same uploaded files..
i am sending you screenshot also

Image

Re: cant download bigger files

Posted: Mon Mar 01, 2021 6:19 pm
by BlompTeam
stamenkovskag wrote:
Mon Mar 01, 2021 11:51 am
windows 10, on chrome and edge tried to downlaod and same on same uploaded files..
i am sending you screenshot also

Image
We aren't seeing that when we test downloads from your account... so can you tell us what build of windows you are running (winver at the start menu) and what version of chrome or edge?

thanks!