Account lock

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666999
Posts: 3
Joined: Tue Mar 21, 2023 8:55 am

Account lock

Post by 666999 » Fri Mar 24, 2023 4:31 am

Hi!
It opens from the mobile application, but I can not download the files.
From the web version does not come. When I try to register I get an error
I beg you to help, tk. photos cannot be recovered.

BlompSupport
Posts: 422
Joined: Wed Feb 13, 2019 4:20 pm

Re: Account lock

Post by BlompSupport » Wed Mar 29, 2023 4:03 am

Hello there,

Don't worry. I am here for you!
Can you please send me a screenshot of what you are seeing exactly? I want to help you, but first, I need to see exactly what you are seeing so that I can give you guidance.

Waiting for your reply, Blomper. :)
- Blomp support

Check out our video! Trust me, you're going to blomping love it. https://www.youtube.com/watch?v=klnAFs3H3bw&t=70s

666999
Posts: 3
Joined: Tue Mar 21, 2023 8:55 am

Re: Account lock

Post by 666999 » Thu Mar 30, 2023 6:21 am

BlompSupport wrote:
Wed Mar 29, 2023 4:03 am
Hello there,

Don't worry. I am here for you!
Can you please send me a screenshot of what you are seeing exactly? I want to help you, but first, I need to see exactly what you are seeing so that I can give you guidance.

Waiting for your reply, Blomper. :)
Please :)
Attachments
Screenshot_2023-03-30-13-09-15-791_net.ai.tmp.blomp.jpg
Screenshot_2023-03-30-13-09-26-246_net.ai.tmp.blomp.jpg
from web
from web

BlompSupport
Posts: 422
Joined: Wed Feb 13, 2019 4:20 pm

Re: Account lock

Post by BlompSupport » Fri Mar 31, 2023 3:58 am

Hello there,

I contacted our internal team and they are currently working on providing you either a step-by-step guide, or they will do the work for you. If we need more information, I will reach back out to you :)

Thank you for your patience!
- Blomp support

Check out our video! Trust me, you're going to blomping love it. https://www.youtube.com/watch?v=klnAFs3H3bw&t=70s

666999
Posts: 3
Joined: Tue Mar 21, 2023 8:55 am

Re: Account lock

Post by 666999 » Mon Apr 10, 2023 4:54 am

Hello, did you forget about my problem?

BlompSupport
Posts: 422
Joined: Wed Feb 13, 2019 4:20 pm

Re: Account lock

Post by BlompSupport » Tue Apr 11, 2023 5:08 am

Hello there,

Of course not! We never forget about our Blompers and we never rest until the issues are fixed. Please know that we are working on this issue and I will try to provide you with a solution as soon as possible!

Thank you for your patience, Blomper.
I'll be back- Blompinator :)
- Blomp support

Check out our video! Trust me, you're going to blomping love it. https://www.youtube.com/watch?v=klnAFs3H3bw&t=70s

BlompSupport
Posts: 422
Joined: Wed Feb 13, 2019 4:20 pm

Re: Account lock

Post by BlompSupport » Fri Apr 14, 2023 10:21 am

Hello,

Please check your private messages :) Let's get this thing fixed asap!
- Blomp support

Check out our video! Trust me, you're going to blomping love it. https://www.youtube.com/watch?v=klnAFs3H3bw&t=70s

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