File Download Error

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mikep
Posts: 1
Joined: Fri Nov 04, 2022 1:33 pm

File Download Error

Post by mikep » Wed Jan 04, 2023 8:16 am

When I attempt to download my files - about 14.5GB's worth, I am able to initiate the download with no issue, but everytime it gets to near the end, it fails with 'Failed - Network error'. I've seen online others with the similar issue, please advise as currently I cannot download my files.
Edit - I should say it doesn't matter what browser I use, and it's Windows 10.

BlompSupport
Posts: 352
Joined: Wed Feb 13, 2019 4:20 pm

Re: File Download Error

Post by BlompSupport » Mon Jan 09, 2023 5:42 am

Hello there Mikep,

I am very sorry to hear that you are having this issue. Thank you for your detailed explanation of the problem you are facing.
Please know that I forwarded your problem to our programmers and they are working on it as we speak.

I will contact you back once there is any progress!

Thank you for your patience and happy holidays Blomper :)
- Blomp support

Check out our video! Trust me, you're going to blomping love it. https://www.youtube.com/watch?v=klnAFs3H3bw&t=70s

BlompSupport
Posts: 352
Joined: Wed Feb 13, 2019 4:20 pm

Re: File Download Error

Post by BlompSupport » Fri Jan 20, 2023 1:01 pm

Hey hey!

I just wanted to confirm, are you still having an issue? Our programmers just confirmed that this issue is now resolved!

Please let me know :)
- Blomp support

Check out our video! Trust me, you're going to blomping love it. https://www.youtube.com/watch?v=klnAFs3H3bw&t=70s

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